Augmented reality for industrial services provision: the factors influencing a successful adoption in manufacturing companies

IF 7.3 2区工程技术 Q1 ENGINEERING, INDUSTRIAL

Journal of Manufacturing Technology Management Pub Date : 2023-02-28 DOI:10.1108/jmtm-02-2022-0077

Sara Aquino, M. Rapaccini, F. Adrodegari, G. Pezzotta

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引用次数: 4

Abstract

PurposeThis paper presents a model aiming to identify the factors influencing the adoption of augmented reality (AR) for industrial services.Design/methodology/approachThe study combines a literature analysis with an empirical study conducted exploring how five large industrial companies are introducing AR for supporting the provision of technical assistance and industrial services to their installed base.FindingsThe authors identify four categories (task, workforce, context and technology) that combine 18 factors that manufacturing companies should consider when introducing AR technology to support industrial services.Originality/valueThis paper systematises the fragmented literature on technology adoption and in particular those works related to the factors affecting the adoption of AR in industrial services. Based on literature and empirical evidence, the authors propose a novel framework that can help companies in the selection of AR solution based on their specific applications and situations. This study therefore contributes also to the existing literature on the adoption of I4.0 and digital technologies in industrial services.

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工业服务提供的增强现实：影响制造企业成功采用的因素

目的本文提出了一个模型，旨在确定影响增强现实（AR）用于工业服务的因素。设计/方法/方法该研究将文献分析与实证研究相结合，探索五家大型工业公司如何引入AR，以支持向其安装基地提供技术援助和工业服务。发现作者确定了四个类别（任务、劳动力、环境和技术），这些类别结合了制造公司在引入AR技术以支持工业服务时应考虑的18个因素。原创性/价值本文系统化了关于技术采用的零散文献，特别是那些与影响AR在工业服务中采用的因素有关的工作。基于文献和经验证据，作者提出了一个新的框架，可以帮助公司根据其具体应用和情况选择AR解决方案。因此，本研究也有助于现有关于在工业服务中采用I4.0和数字技术的文献。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Manufacturing Technology Management Engineering-Control and Systems Engineering

CiteScore

16.30

自引率

7.90%

发文量

期刊介绍： The Journal of Manufacturing Technology Management (JMTM) aspires to be the premier destination for impactful manufacturing-related research. JMTM provides comprehensive international coverage of topics pertaining to the management of manufacturing technology, focusing on bridging theoretical advancements with practical applications to enhance manufacturing practices. JMTM seeks articles grounded in empirical evidence, such as surveys, case studies, and action research, to ensure relevance and applicability. All submissions should include a thorough literature review to contextualize the study within the field and clearly demonstrate how the research contributes significantly and originally by comparing and contrasting its findings with existing knowledge. Articles should directly address management of manufacturing technology and offer insights with broad applicability.