Trust, commitment and business expansion in automotive supply chains in a developing country: a principal-agency perspective

IF 0.3 Q4 MANAGEMENT

International Journal of Applied Management Science Pub Date : 2021-02-23 DOI:10.1504/IJAMS.2021.10035824

J. Badenhorst-Weiss, A. Tolmay

{"title":"Trust, commitment and business expansion in automotive supply chains in a developing country: a principal-agency perspective","authors":"J. Badenhorst-Weiss, A. Tolmay","doi":"10.1504/IJAMS.2021.10035824","DOIUrl":null,"url":null,"abstract":"The automotive industry is important for sustaining developing countries' economies. Literature states the South African automotive buyer-seller relationships are hampered by conflict where both parties reveal self-serving behaviour. This results in a decrease of trust and commitment, and increased supply chain uncertainty that is hampering business expansion. Hence, this study aimed to investigate the relationships between trust, commitment and business expansion through buyer-seller relationships. A quantitative study was conducted through a structured close-ended questionnaire among 114 managers from automotive component manufacturers. The empirical research found a strong presence of trust and commitment in automotive buyer-seller relationships. The influence of trust and commitment on possible business expansion was determined through a regression-based analysis. Findings revealed trust in a seller (agent) results in business expansion and commitment to a seller acts as a mediator between trust and business expansion. Action plans for both agents and principals (buyers) are recommended to sustain business.","PeriodicalId":38716,"journal":{"name":"International Journal of Applied Management Science","volume":null,"pages":null},"PeriodicalIF":0.3000,"publicationDate":"2021-02-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal of Applied Management Science","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1504/IJAMS.2021.10035824","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q4","JCRName":"MANAGEMENT","Score":null,"Total":0}

引用次数: 0

Abstract

The automotive industry is important for sustaining developing countries' economies. Literature states the South African automotive buyer-seller relationships are hampered by conflict where both parties reveal self-serving behaviour. This results in a decrease of trust and commitment, and increased supply chain uncertainty that is hampering business expansion. Hence, this study aimed to investigate the relationships between trust, commitment and business expansion through buyer-seller relationships. A quantitative study was conducted through a structured close-ended questionnaire among 114 managers from automotive component manufacturers. The empirical research found a strong presence of trust and commitment in automotive buyer-seller relationships. The influence of trust and commitment on possible business expansion was determined through a regression-based analysis. Findings revealed trust in a seller (agent) results in business expansion and commitment to a seller acts as a mediator between trust and business expansion. Action plans for both agents and principals (buyers) are recommended to sustain business.

查看原文本刊更多论文

发展中国家汽车供应链中的信任、承诺和业务扩张：主体机构视角

汽车工业对维持发展中国家的经济至关重要。文献表明，南非汽车买卖关系受到冲突的阻碍，双方都表现出自私的行为。这导致信任和承诺减少，供应链不确定性增加，阻碍了业务扩张。因此，本研究旨在通过买卖关系来调查信任、承诺和业务扩张之间的关系。通过一份结构化的封闭式问卷对来自汽车零部件制造商的114名管理人员进行了定量研究。实证研究发现，在汽车买卖关系中存在着强烈的信任和承诺。通过基于回归的分析确定了信任和承诺对可能的业务扩张的影响。调查结果显示，对卖方（代理人）的信任会导致业务扩张，对卖方的承诺是信任和业务扩张之间的中介。建议为代理商和委托人（买方）制定行动计划，以维持业务。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

International Journal of Applied Management Science Business, Management and Accounting-Strategy and Management

CiteScore

1.20

自引率

0.00%

发文量