Developing a quality function deployment model for the Ethiopian leather industry: Requirements and solutions under linguistic variables

IF 4 Q2 ENGINEERING, INDUSTRIAL
S. Filketu, Yeneneh Tamirat Negash
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引用次数: 1

Abstract

ABSTRACT This study develops a quality function deployment model that integrates requirements and solutions through a qualitative information approach to break the current low-quality trap and ensure the improvement of the leather products manufacturing industry. This industry is a priority sector in Ethiopia’s industrial development strategy, but its performance is below par due to quality-related problems. Prior studies lack a model explaining the pathways to implement quality improvement interventions. The improvement of this industry requires qualitative assessment and is subject to uncertainty due to the linguistic preferences of decision makers. This study adopts the fuzzy Delphi method to arrive at a valid set of attributes and a fuzzy quality function deployment method to address their relationships. The findings demonstrate that 22 requirements and 16 solutions are valid measures. The top solutions include ensuring interdisciplinary design, employing process mapping, implementing quality-related standards and customer-centric operations, and establishing a quality-at-the-source attitude. Theoretical and practical implications are discussed. Graphical Abstract
开发埃塞俄比亚皮革行业的质量功能部署模型:语言变量下的需求和解决方案
摘要本研究通过定性信息的方法,建立了一个质量功能部署模型,将需求与解决方案相结合,以打破当前皮革制品制造业的低质量陷阱,保证皮革制品制造业的提升。该行业是埃塞俄比亚工业发展战略的优先部门,但由于与质量有关的问题,其表现低于标准。先前的研究缺乏一个模型来解释实施质量改进干预措施的途径。该行业的改善需要定性评估,并且由于决策者的语言偏好而受到不确定性的影响。本研究采用模糊德尔菲法得到有效的属性集合,采用模糊质量函数展开法处理属性之间的关系。结果表明,22个需求和16个解决方案是有效的措施。顶级解决方案包括确保跨学科设计、采用过程映射、实施与质量相关的标准和以客户为中心的操作,以及建立质量溯源的态度。讨论了理论和实践意义。图形抽象
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来源期刊
CiteScore
7.50
自引率
6.70%
发文量
21
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