Engaging End-Users in Electronic Health Record (EHR) Updates: Social Workers’ Opinions on Integrating a Psychosocial Acuity Scale at a Large Urban Pediatric Hospital

IF 1.5 Q2 SOCIAL WORK

JOURNAL OF TECHNOLOGY IN HUMAN SERVICES Pub Date : 2021-09-20 DOI:10.1080/15228835.2021.1972503

A. Ross, Matthew J. Tvedte, Susan Shanske, Nicole Lamontagne, Paige Sable, Jessica McCaig, Annie Clock, Brooke Corder

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引用次数: 0

Abstract

Abstract The objective of this study was to examine end-user opinions on electronic health record (EHR) modifications related to social work documentation of psychosocial acuity and provision of social care. Content analysis was used to examine end-user opinions (n = 42; 20% of a social work department employed in a large, urban, pediatric hospital) about whether or not to integrate a metric of psychosocial acuity into the EHR and required documentation practices. Most (79%) participants were in favor of EHR integration. Content analysis revealed nine themes in favor and five against integration, with most pertaining to clinical care, the organizational context, process, and purpose. Given that health care providers may find EHR changes to be disruptive to workflow and an imposition to day-to-day activities, engaging end-users in decision-making processes surrounding forthcoming EHR changes may not only increase investment in them, but also prevent provider burnout.

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让最终用户参与电子健康记录（EHR）更新：社会工作者对整合大型城市儿科医院心理社会敏锐度量表的意见

摘要本研究的目的是调查终端用户对电子健康记录(EHR)修改与社会心理敏锐度和社会护理提供相关的社会工作文件的意见。内容分析用于检验最终用户意见(n = 42;在一家大型城市儿科医院的社会工作部门中，有20%的人讨论是否将心理社会敏锐度指标整合到电子病历和所需的文件实践中。大多数(79%)参与者支持电子病历整合。内容分析显示，赞成整合的主题有9个，反对整合的主题有5个，其中大多数与临床护理、组织背景、过程和目的有关。鉴于医疗保健提供者可能会发现电子病历变更会破坏工作流程并对日常活动造成干扰，因此，让最终用户参与围绕即将到来的电子病历变更的决策过程，不仅可以增加对其的投资，还可以防止提供者倦怠。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

JOURNAL OF TECHNOLOGY IN HUMAN SERVICES SOCIAL WORK-

CiteScore

4.20

自引率

6.70%

发文量

期刊介绍： This peer-reviewed, refereed journal explores the potentials of computer and telecommunications technologies in mental health, developmental disability, welfare, addictions, education, and other human services. The Journal of Technology in Human Services covers the full range of technological applications, including direct service techniques. It not only provides the necessary historical perspectives on the use of computers in the human service field, but it also presents articles that will improve your technology literacy and keep you abreast of state-of-the-art developments.