Encountering weak signals: Economic development practitioners’ perceptions of remote work arrangements

Abstract

While alternative work arrangements, such as remote work, have long been part of the work landscape, their growth in recent years signifies a profound transformation in the organization of workplaces. While the pandemic has increased the visibility and diffusion of these practices, the years preceding it saw a significant rise in remote work arrangements. This study examines economic development practitioners’ perceptions of the presence and impact of remote work arrangements. It uses interviews with practitioners and remote-utilizing businesses in Connecticut to explore understandings of remote work trends. Economic development practitioners’ strategies for responding to remote work trends were also analyzed. It draws on the concepts of weak signals and maladaptive learning processes to demonstrate how alternative work arrangements, entrenched professional routines, and institutionalized mental models may hamper the ability of practitioners to detect and understand alternative work trends. Moreover, response strategies reflect traditional economic development orientations and are rationalized to support existing policy approaches. Focusing on the period before the pandemic provides insight into the factors influencing practitioners’ receptivity and responsiveness to emergent developments that have the potential to alter conventional strategies and development trajectories.