Bottom-line mentality and abusive supervisory behaviour in MSMEs: how do they affect employee outcomes?

IF 2.9 Q2 BUSINESS

Journal of Entrepreneurship in Emerging Economies Pub Date : 2023-05-18 DOI:10.1108/jeee-07-2022-0215

Charles Hanu, Albert T. Agbenyegah, Gifty Kumadey, Robert Amankwaa, Samuel Ofosu-Appiah

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引用次数: 0

Abstract

Purpose Grounded on trait activation and social learning theories, this study aims to examine the effects of bottom-line mentality (BLM) and perceived abusive supervisory behaviour on proactive employee work behaviour and employee bottom-line mentality (EBLM) in micro-, small- and medium-sized enterprises (MSMEs) in Ghana. The moderating effects of relational attachment on how abusive supervisory behaviour relates to employee proactive work behaviour (PWB) and BLM were examined. Design/methodology/approach The study was based on a quantitative approach. An online questionnaire was used in a cross-sectional survey to elicit data from 643 conveniently sampled employees. Structural equation modelling was used to analyse the data. Findings The results support the proposition that owner-manager bottom-line mentality (OMBLM) positively and significantly predicts abusive supervision. The findings also revealed that owner-manager abusive supervisory behaviour significantly predicts employee PWB and EBLM. While the moderating effect of relational attachment on the relationship between perceived owner-manager abusive supervisory behaviour and EBLM is positive and significant, its effect on perceived owner-manager abusive supervisory and proactive employee work behaviour relationship was positive but insignificant. Originality/value The authors studied owner-manager abusive supervisory behaviour to understand how OMBLM relates to proactive employee work behaviour and EBLM among MSMEs in Ghana. The study sets the tone to investigate further the impact of OMBLM and the functional effect of owner-manager abusive supervisory behaviour on manager–employee relationships and outcomes among MSMEs in emerging economies.

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中小微企业的底线心态与滥用管理行为:如何影响员工绩效?

目的基于特质激活和社会学习理论，本研究旨在探讨底线心态(BLM)和感知到的虐待性管理行为对加纳中小微企业(MSMEs)员工主动工作行为和底线心态(EBLM)的影响。研究了关系依恋对员工主动性工作行为(PWB)和工作绩效管理(BLM)的调节作用。设计/方法/方法这项研究是以定量方法为基础的。在横断面调查中使用在线问卷，从643名方便抽样的员工中获取数据。采用结构方程模型对数据进行分析。结果支持业主-管理者底线心态(OMBLM)正向显著预测滥用监管的命题。调查结果还显示，老板-经理滥用监管行为对员工的PWB和EBLM有显著的预测作用。关系依恋对感知老板-经理滥用监督行为与EBLM之间的关系具有显著的正向调节作用，对感知老板-经理滥用监督行为与员工主动性工作行为之间的关系具有显著的正向调节作用。原创性/价值作者研究了所有者-经理滥用监督行为，以了解加纳中小微企业中OMBLM与主动员工工作行为和EBLM之间的关系。本研究为进一步研究OMBLM的影响以及业主-经理滥用监督行为对新兴经济体中小微企业中经理-员工关系和结果的功能效应奠定了基调。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Entrepreneurship in Emerging Economies BUSINESS-

CiteScore

7.70

自引率

16.70%

发文量

期刊介绍： JEEE acquaints the readers with the latest trends and directions of explorations in the theory and practice of entrepreneurship. For the research section, the Journal of Entrepreneurship in Emerging Economies considers high quality theoretical and empirical academic research articles in the field of entrepreneurship, as well as general reviews. The ‘Entrepreneurship in practice’ section publishes insights from industry, case studies, policy focus pieces and interviews with entrepreneurs. Coverage will focus primarily on the following topics: Government policy on entrepreneurship International entrepreneurship Small and medium-sized enterprises Family-owned businesses The innovator as an individual and as a personality type New venture creation and acquisitions of a growing company Entrepreneurial behaviour in large organizations Venture financing and entrepreneurial education Minority issues in small business and entrepreneurship Corporate and non-profit entrepreneurship Ethics, the entrepreneur and the company Entrepreneurial cooperation and networking Entrepreneurial environment and cross-cultural management Comparative studies of entrepreneurship and marketing issues Development of the service sector and Chinese economy Chinese marketing and business innovation Service marketing and service innovation Brand management and network innovation Supply chain management and customer relationship management Entrepreneurial processes Risk management and venture capital Entrepreneurship and environmental sustainability Entrepreneurial growth and business sustainability Entrepreneurship, social sustainability, and social justice Entrepreneurship, proverty alleviation, and economic development.