Technology-Intense Service Offerings in the Light of Economic Complexity: Establishing a Holistic Service Ecosystem

IF 1 Q3 ECONOMICS

Foresight and STI Governance Pub Date : 2023-03-20 DOI:10.17323/2500-2597.2023.1.7.17

Veronika Belousova, Nikolay Chichkanov, Grigoriy Gashnikov, Zhaklin Krayushkina, T. Thurner

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引用次数: 1

Abstract

risis situations, like the COVID-19 pandemic, have historically been identified as times of enhanced innovation and entrepreneurial activities. Innovation actors are required to respond quickly to a new situation bearing in mind the effects of actions across their network of partners and competitors as well as rising economic complexity. Indeed, first indications suggest that this pandemic is no different and has facilitated the use of digital technologies. In order to assess these developments, this paper studies new service offerings based on digital technologies using the example of three major Russian banks. We found that banks have now developed into technology platforms that use their experience to engage in areas like education, advanced robotics, and health care. Technologies developed by partner organizations, such as the integration of blockchain solutions, have spread rapidly. Thereby, banks have obtained a strategic advantage for launching innovations in the financial industry, including technology and knowledge transfers from other industries.

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经济复杂性背景下的技术密集型服务：构建整体服务生态系统

危机形势，如新冠肺炎大流行，在历史上被确定为加强创新和创业活动的时代。创新行为体需要对新形势做出快速反应，同时考虑到其合作伙伴和竞争对手网络中行动的影响以及不断上升的经济复杂性。事实上，最初的迹象表明，这场疫情也没有什么不同，并促进了数字技术的使用。为了评估这些发展，本文以俄罗斯三大银行为例，研究了基于数字技术的新服务。我们发现，银行现在已经发展成为技术平台，利用其经验参与教育、先进机器人和医疗保健等领域。合作伙伴组织开发的技术，如区块链解决方案的集成，已经迅速传播。因此，银行在启动金融业创新方面获得了战略优势，包括其他行业的技术和知识转移。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Foresight and STI Governance Multiple-

CiteScore

3.30

自引率

0.00%

发文量

审稿时长

25 weeks

期刊介绍： Foresight and STI Governance is an international interdisciplinary peer-reviewed open-access journal. It publishes original research articles, offering new theoretical insights and practical knowledge related to the following areas: strategic planning, science, technology, and innovation (STI) policy, foresight and other future studies. The journal considers articles on the following themes: - Foresight methods and best practices; - Long-term social and economic priorities for strategic planning and policy making; - Innovation strategies at the national, regional, sectoral, and corporate levels; - The development of National Innovation Systems; - The analysis of the innovation lifecycle from idea to the market; - Technological trends, breakthroughs, and grand challenges; - Technological changes and their implications for economy, policy-making, and society; - Corporate innovation management; - Human capital in STI.