Achieving organizational performance by integrating industrial Internet of things in the SMEs: a developing country perspective

IF 3.8 Q2 MANAGEMENT

TQM Journal Pub Date : 2023-03-30 DOI:10.1108/tqm-07-2022-0221

Subhodeep Mukherjee, Manish Mohan Baral, Venkataiah Chittipaka, Ramji Nagariya, B. Patel

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引用次数: 7

Abstract

PurposeThis research investigates the adoption of the industrial Internet of things (IIoT) in SMEs to achieve and increase organizational performance. With the latest technology, small and medium-sized enterprises (SMEs) can create a competitive edge in the market and better serve customers.Design/methodology/approachTwelve hypotheses are proposed for this study. This study constructed a questionnaire based on technological, organizational, environmental and human perspectives. A survey is conducted on the SMEs of India using the questionnaire.FindingsEight hypotheses were accepted, and four hypotheses were not supported. The hypotheses rejected are infrastructure, organizational readiness, internal excellence and prior experience. The findings suggested that adopting IIoT in SMEs will increase organizational performance.Research limitations/implicationsThis study will be helpful for the manager, top management and policymakers. This study identified the areas SMEs need to work on to adopt the technologies.Originality/valueIn the literature, no article considered IIoT adoption in SME firms as a human factor. Therefore, this study is unique, including human, technological, organizational and environmental factors.

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通过整合中小企业的工业物联网实现组织绩效：发展中国家视角

目的本研究探讨中小企业采用工业物联网(IIoT)来实现和提高组织绩效。中小型企业可以利用最新的科技，在市场上创造竞争优势，更好地为客户服务。设计/方法/方法本研究提出了12个假设。本研究从技术、组织、环境和人的角度构建问卷。使用问卷对印度中小企业进行了调查。结果8个假设被接受，4个假设不被支持。被拒绝的假设是基础设施、组织准备、内部卓越和先前经验。研究结果表明，在中小企业中采用工业物联网将提高组织绩效。研究的局限性/启示本研究将对管理者、高层管理者和决策者有所帮助。这项研究确定了中小企业在采用这些技术方面需要努力的领域。在文献中，没有一篇文章认为中小企业采用工业物联网是人为因素。因此，本研究是独特的，包括人，技术，组织和环境的因素。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

TQM Journal Business, Management and Accounting-Business, Management and Accounting (all)

CiteScore

9.10

自引率

0.00%

发文量

114

期刊介绍： Commitment to quality is essential if companies are to succeed in a commercial environment which will be virtually unrecognizable in less than a decade. Changing attitudes, changing perspectives and changing priorities will revolutionise the structure and philosophy of future business practice - and TQM will be at the heart of that metamorphosis. All aspects of preparing for, developing, introducing, managing and evaluating TQM initiatives.