The challenge of education and training in the COVID-19 National Emergency Hospital Wisma Atlet Kemayoran in Jakarta

IF 4.1 Q1 HEALTH POLICY & SERVICES
Avicenna Pub Date : 2021-10-13 DOI:10.5339/avi.2021.10
M. Helmi, D. Sari, Y. Sulistyowati, A. Meliala, L. Trisnantoro, T. Nurrobi, T. Ratmono
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引用次数: 12

Abstract

Background The Corona virus disease 2019 (COVID-19) pandemic poses a risk of inequality between the number of prepared service staff and patients. Emergency hospitals, that do not have full-time employees due to the voluntary employment system, need to supervise the competence and knowledge of their staff, as they came with diverse backgrounds of knowledge and skill. The National Emergency Hospital Wisma Atlet Kemayoran, which can provide services for nearly 6000 COVID-19 patients, is required to be able to provide education and training continuously to improve the knowledge of its volunteers aiming to improve the quality of the care services. Methodology The present study is descriptive observational research to explore the challenge of education and training in the COVID-19 National Emergency Hospital Wisma Atlet Kemayoran in Jakarta. Results The COVID-19 health workers need to be equipped with sufficient knowledge about personal protective equipment (PPE), COVID-19 management, triage, admission, emergency and critical care for the COVID-19 patients. Supervision is needed to ensure that volunteers with various knowledge and skill backgrounds can collaboratively provide good services for the COVID-19 patients at all fronts. With frequent personnel changes, education and training on the same topic are always given repeatedly. To overcome this inefficiency, the Education and Training Department can film every practical skill related to health care service, and then create tutorial videos followed by small groups onsite skill station, when necessary. The hospital received enormous support from the governmental and non- governmental organizations to conduct education and training sessions on regular basis. Conclusions Education and training are very critical in the Emergency COVID-19 Hospital. The process has become a major challenge due to regular changes of staff. Information and communication technologies remain a more recommended alternative to the traditional onsite face-to-face method of education and training delivery as to prevent the spread of this virus. The training and education program in the National COVID-19 Emergency Hospital Wisma Atlet have received major supports from several Government agencies, and national private/non-government organizations. However, supports from International NGOs, international aid agencies, or humanitarian organizations, apart from the local professional organizations, which generally extend generous support need also to be explored.
雅加达新冠肺炎国家急救医院Wisma Atlet Kemayoran的教育和培训挑战
2019冠状病毒病(COVID-19)大流行带来了准备好的服务人员和患者数量不平等的风险。由于自愿雇佣制度,没有全职员工的急救医院,由于员工的知识和技能背景不同,需要对他们的能力和知识进行监督。可以为近6000名COVID-19患者提供服务的Wisma Atlet Kemayoran国家急救医院需要能够不断提供教育和培训,以提高其志愿者的知识,以提高护理服务质量。本研究为描述性观察性研究,旨在探讨雅加达新冠肺炎国家急救医院Wisma Atlet Kemayoran在教育和培训方面面临的挑战。结果COVID-19卫生工作者需要具备足够的个人防护装备、COVID-19管理、分诊、入院、COVID-19患者急诊和重症监护知识。要加强监督,确保不同知识技能背景的志愿者齐心协力,为新冠肺炎患者提供全方位服务。由于人员变动频繁,同一主题的教育和培训总是反复进行。为了克服这种低效率,教育培训部可以拍摄与卫生保健服务相关的每一项实用技能,然后在必要时制作教程视频,然后进行小组现场技能站。医院得到政府和非政府组织的大力支持,定期举办教育和培训课程。结论在COVID-19急诊医院,教育和培训至关重要。由于工作人员经常变动,这一过程已成为一项重大挑战。为了防止这种病毒的传播,信息和通信技术仍然是一种更值得推荐的替代方法,可以替代传统的现场面对面教育和培训方法。国家COVID-19急救医院Wisma Atlet的培训和教育计划得到了几个政府机构和国家私营/非政府组织的大力支持。但是,还需要探讨国际非政府组织、国际援助机构或人道主义组织除了一般慷慨提供支助的当地专业组织以外的支助。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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