Demystifying the catalytic role of retention strategies and psychological contract in the health-care sector

IF 1.9 Q3 MANAGEMENT

INDUSTRIAL AND COMMERCIAL TRAINING Pub Date : 2023-07-31 DOI:10.1108/ict-05-2022-0030

Fazeelath Tabassum, Nitu Ghosh

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Abstract

Purpose This paper aims to explore the role of retention strategies and psychological contract (PC) factors in private hospitals. Design/methodology/approach The current study is an empirical research. The study was conducted by receiving responses from a sample size of 190 respondents who participated in the Doctors and Nurses’ survey. Findings The study results show the relationship between PC and the retention strategies of employees in hospitals. The research found that employees try to be committed to the hospital due to the image of the hospital and career development opportunities. Creating a sense of commitment among the employees towards their job and organisation, making to feel pride in the job, creating an attitude among the employees, a willingness to advocate the benefits and advantages and satisfaction among the employee towards the job and organisation. Research limitations/implications With a population of more than one million employees (Doctors and Nurses) in the Indian health-care sector, the sample needs to be more adequate. However, these limitations present scope for future studies on this topic bearing on the aspiration for generalisation of the findings on the entire population. Practical implications The study has strong practical implications in strengthening the relationships by identifying the factors of PC and influencing the retention strategies of health-care professionals in the hospital. Originality/value This research explores the changing dynamics of the Indian health-care sector. Health-care professionals may perceive and react differently to the retention strategies and policies of the HR system in the health-care sector and have more expectations of PC fulfilment that enhance their capability to use professional skills and resources in the realisation of their organisational goals.

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澄清保留战略和心理契约在保健部门的催化作用

目的探讨保留策略与心理契约因素在民营医院中的作用。本研究是一项实证研究。这项研究是通过接收190名参与医生和护士调查的受访者的回复来进行的。结果:研究结果显示了个人满意度与医院员工保留策略之间的关系。研究发现，由于医院的形象和职业发展机会，员工试图投入医院。在员工中创造一种对工作和组织的承诺感，使他们对工作感到自豪，在员工中创造一种态度，一种倡导利益和优势的意愿，以及员工对工作和组织的满意度。研究局限性/影响印度卫生保健部门有100多万雇员(医生和护士)，因此样本需要更充分。然而，这些限制为未来关于这一主题的研究提供了空间，这与将研究结果推广到整个人口的愿望有关。实践意义本研究通过识别个人满意度因素和影响医院医护人员保留策略，对加强关系具有较强的实践意义。原创性/价值本研究探讨了印度保健部门不断变化的动态。医疗保健专业人员可能对医疗保健部门人力资源系统的保留策略和政策有不同的看法和反应，并且对个人目标的实现有更多的期望，从而提高他们利用专业技能和资源实现组织目标的能力。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

INDUSTRIAL AND COMMERCIAL TRAINING MANAGEMENT-

CiteScore

3.10

自引率

7.10%

发文量

期刊介绍： ■Action learning-principles and practice ■Applications of new technology ■Careers management and counselling ■Computer-based training and interactive video ■Continuing management education ■Learning methods, styles and processes ■Managing change ■Marketing, sales and customer services ■New training and learning methods ■Quality circles, team-working and business games ■Recruitment and selection ■Specialist training-needs and methods ■Youth employment and training ■Topicality Too much training theory takes too long to read and may not have immediate practical advantages.