About the definition of the terms “management” and “upravlinnya/keruvannya” in the DSTU ISO 9000 series of standards

Abstract

The issue of replacing the term “upravlinnya/keruvannya” with the term “management” in the DSTU ISO 9000 series of standards is considered. The initiators of the replacement believe that the authors of the national standard DSTU ISO 9000:2015 Quality management systems. Fundamentals and vocabulary made erroneous translation of the term “management”, since the concept of “management” has a much broader meaning than the concept of “upravlinnya/keruvannya”, and this negatively affects the development of the Ukrainian economy. The initiators of the replacement insist on the immediate correction of this error in the DSTU ISO 9000 series of standards. To support these claims, the initiators have amassed numerous expert opinions, comments and other materials, the basis of which was the Russian-language edition of the ISO 9000:2015 standard, as well as long ago cancelled and replaced standards in the field of quality management. The reference to Russian-language publications is based on the fact that Russian is one of the three official languages of the ISO. The proposed replacement of the translation of the term “management” in the standard DSTU ISO 9000:2015 Quality management systems. Fundamentals and vocabulary was analysed. The equivalence of the concepts of “upravlinnya/keruvannya” and “management” is substantiated. The examples demonstrating the erroneous interpretation of the concept of “management” are given. Complying with the requirements of 6.1.5 DSTU 1.5:2015 National standardization. Rules of development and presentation of national normative documents for the use of foreign words and terms in the presence of equivalent words and terms in the Ukrainian language is stressed.