Smart Technology Applied in The Management of Yachting Marinas

Abstract

The objective of this research is to analyse smart technologies implemented in marinas and their impact upon the safety and service quality improvement, sustainability, and environmental protection, as well as energy consumption and operations optimization. KPI and a definition of smart marina concept have been derived based on the smart port concept. The analysis has been conducted on a sample of 78 marinas. Ultimately, the scientific analysis has been performed in order to determine the advantages and disadvantages of introducing smart technologies in marina management. The results indicate that the marinas are undergoing a revolution in terms of facilitating booking management process and achieving greater safety and service quality, but still need to improve in the field of monitoring and controlling nautical tourism impact upon the environment.