Reflections of Intrusion and Intrinsic Motivation on Organizational Citizenship Behavior: The Mediator Role of Relational Energy

Abstract

The aim of this research, which is based on the conservation of resources theory, is to determine to what extent relational energy mediates the effect of intrusion and intrinsic motivation on the additional role behaviors of employees. The sample of the research consists of 228 health sector employees reached in Zonguldak province between November 2021 and January 2022 by convenience sampling method. The questionnaire technique was used as a data collection tool in the research, and the prepared questionnaire was applied to the same people in two different time periods. As a result of the analyzes, it has been observed that the intrusion has a negative effect on organizational citizenship behavior while intrinsic motivation has a positive impact. Also, it has been determined that the intrusion through relational energy fully mediates while intrinsic motivation partially does. The results contribute to the literature and give ideas to researchers.