User experience of assistive apps among people with visual impairment

IF 0.7 Q4 REHABILITATION

Technology and Disability Pub Date : 2022-05-26 DOI:10.3233/tad-220377

H. N. Kim

引用次数: 0

Abstract

BACKGROUND: Today, various emerging assistive applications (apps) running on smartphones have been introduced such as Seeing AI, TapTapSee, and BeMyEyes apps. The assistive apps are designed to assist people with visual impairment in navigating unfamiliar environments, reading text, identifying objects and persons. Yet, little is known about how those with visual impairment perceive the assistive apps. OBJECTIVE: This study aims to advance knowledge of user experience with those assistive apps. METHODS: To address the knowledge gap, this study conducted phone interviews with a convenience sample of 30 individuals with visual impairment. RESULTS: The results indicated that those with visual impairment showed a range of preferences, needs, and concerns about user interfaces and interactions with the assistive apps. DISCUSSIONS: Given their needs and concerns, this study offered a set of facilitators to promote user adoption of the assistive apps, which should be valuable guidance to user interface/interaction designers in the field.

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视觉障碍人群中辅助应用程序的用户体验

背景:如今，智能手机上出现了各种新兴的辅助应用(app)，如Seeing AI、TapTapSee和BeMyEyes应用。这些辅助应用程序旨在帮助视力受损的人在不熟悉的环境中导航、阅读文本、识别物体和人。然而，对于那些有视觉障碍的人如何看待这些辅助应用程序，我们知之甚少。目的:本研究旨在提高对这些辅助应用的用户体验的认识。方法:为了解决知识差距，本研究对30名视力障碍患者进行了电话访谈。结果:结果表明，视觉障碍患者对辅助应用程序的用户界面和交互表现出一系列偏好、需求和关注。讨论:考虑到他们的需求和关注，本研究提供了一套促进用户采用辅助应用程序的因素，这对该领域的用户界面/交互设计师来说应该是有价值的指导。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Technology and Disability Medicine-Rehabilitation

CiteScore

1.40

自引率

20.00%

发文量

期刊介绍： Technology and Disability communicates knowledge about the field of assistive technology devices and services, within the context of the lives of end users - persons with disabilities and their family members. While the topics are technical in nature, the articles are written for broad comprehension despite the reader"s education or training. Technology and Disability"s contents cover research and development efforts, education and training programs, service and policy activities and consumer experiences. - The term Technology refers to assistive devices and services. - The term Disability refers to both permanent and temporary functional limitations experienced by people of any age within any circumstance.