Strategic planning and organizational performance in food business: The role of organizational trust and pandemic planning

IF 1.5 Q3 MANAGEMENT

Human systems management Pub Date : 2023-05-05 DOI:10.3233/hsm-220145

M. Marta, S. Anggara, T. Yuniarsih, A. Sobandi

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引用次数: 0

Abstract

BACKGROUND: Strategic planning is very important in achieving sustainable organizational performance. Therefore, leaders need to pay attention to their planning by considering the conditions they face. OBJECTIVE: This study aims to investigate the relationship between strategic planning and performance with organizational trust as a mediator and pandemic planning as a moderator. METHODS: A survey technique was used to obtain cross-sectional data on 227 food business leaders (restaurants and cafes). Furthermore, the data were analyzed using Hayes Process Macro models 4 and 8 to answer the research hypothesis. RESULTS: The results showed that strategic planning had a positive effect on organizational trust and performance. Moreover, the relationship between strategic planning and performance was mediated by organizational trust and moderated by pandemic planning. However, pandemic planning was not proven as the moderator on the relationship between strategic planning and organizational trust. CONCLUSIONS: This study contributes to the performance of the food business by relating strategic planning, pandemic planning, and trust as the drivers of organizational sustainability. Moreover, the findings have implications for leaders that the interaction of pandemic planning needs to be considered in efforts to improve organizational performance during the COVID-19 period.

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食品企业的战略规划和组织绩效：组织信任和疫情规划的作用

背景:战略规划在实现可持续的组织绩效方面非常重要。因此，领导者需要通过考虑他们所面临的条件来关注他们的计划。目的:本研究旨在探讨战略规划与绩效之间的关系，其中组织信任为中介，大流行规划为调节因子。方法:采用问卷调查的方法，对227家餐饮企业负责人(餐馆和咖啡馆)进行横断面调查。此外，采用Hayes Process Macro模型4和8对数据进行分析，以回答研究假设。结果:战略规划对组织信任和绩效有正向影响。此外，战略规划与绩效之间的关系受组织信任的中介作用，并受流行病规划的调节作用。然而，流行病规划并未被证明是战略规划与组织信任之间关系的调节因素。结论:本研究通过将战略规划、流行病规划和信任作为组织可持续性的驱动因素，有助于食品企业的绩效。此外，研究结果还对领导者产生了影响，即在COVID-19期间提高组织绩效的努力中，需要考虑大流行规划的相互作用。

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来源期刊

Human systems management MANAGEMENT-

CiteScore

3.50

自引率

30.40%

发文量

期刊介绍： Human Systems Management (HSM) is an interdisciplinary, international, refereed journal, offering applicable, scientific insight into reinventing business, civil-society and government organizations, through the sustainable development of high-technology processes and structures. Adhering to the highest civic, ethical and moral ideals, the journal promotes the emerging anthropocentric-sociocentric paradigm of societal human systems, rather than the pervasively mechanistic and organismic or medieval corporatism views of humankind’s recent past. Intentionality and scope Their management autonomy, capability, culture, mastery, processes, purposefulness, skills, structure and technology often determine which human organizations truly are societal systems, while others are not. HSM seeks to help transform human organizations into true societal systems, free of bureaucratic ills, along two essential, inseparable, yet complementary aspects of modern management: a) the management of societal human systems: the mastery, science and technology of management, including self management, striving for strategic, business and functional effectiveness, efficiency and productivity, through high quality and high technology, i.e., the capabilities and competences that only truly societal human systems create and use, and b) the societal human systems management: the enabling of human beings to form creative teams, communities and societies through autonomy, mastery and purposefulness, on both a personal and a collegial level, while catalyzing people’s creative, inventive and innovative potential, as people participate in corporate-, business- and functional-level decisions. Appreciably large is the gulf between the innovative ideas that world-class societal human systems create and use, and what some conventional business journals offer. The latter often pertain to already refuted practices, while outmoded business-school curricula reinforce this problematic situation.