Who Speaks Up?

Abstract

Abstract. Research on the relationship between personality traits and employee voice has predominantly focused on main effects of one or more traits and has shown equivocal results. In this study, we explore relationships between configurations (i.e., all logically possible combinations) of the Big Five traits and promotive and prohibitive voice using fuzzy-set qualitative comparative analysis. Survey data from 171 employees from 10 organizations in the service industry revealed that none of the traits alone could induce promotive or prohibitive voice. Yet, we found three trait configurations that relate to promotive voice and four configurations that relate to prohibitive voice. We use the theory of purposeful work behavior to explain the different trait configurations for promotive and prohibitive voice.