The psychological contract and retention practices in the higher education context: the mediating role of organisational justice and trust

IF 1.9 4区 心理学 Q2 PSYCHOLOGY, MULTIDISCIPLINARY
Annette M. Snyman, M. Coetzee, Nadia Ferreira
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引用次数: 2

Abstract

Employee turnover and talent retention are both key concerns for higher education institutions because they are losing highly qualified staff members to the private sector and other higher education institutions that offer better rewards and benefits. This study explored the mediating effect of perceptions of organisational justice and trust relationships on the link between higher education institution staff’s psychological contract perceptions and satisfaction with organisational retention practices. The study involved a cross-sectional quantitative survey with a sample of (N = 493) full-time employees, both from academic and support staff, at an open distance learning higher education institution in South Africa. Structural equation mediation modelling and mediation analysis showed that organisational justice and trust relationships function as positive parallel and separate mediating mechanisms in the psychological contract – retention practices’ satisfaction link. The study highlighted the importance of employees’ psychological contract beliefs in the employee–organisation relationship, and especially in determining mutual expectations that guide and shape perceptions of organisational justice and trust. Employees’ satisfaction with retention practices is positively enhanced when they experience mutually satisfactory just and trustworthy relations in the organisation.
高等教育背景下的心理契约与挽留实践:组织公正与信任的中介作用
员工流动和人才保留都是高等教育机构关注的关键问题,因为他们正在失去高素质的员工,流向私营部门和其他提供更好回报和福利的高等教育机构。本研究探讨了组织公平感和信任关系在高校员工心理契约感知与组织保留实践满意度之间的中介作用。该研究涉及一项横断面定量调查,样本为(N = 493)全职员工,包括学术人员和支持人员,在南非的一个开放远程教育高等教育机构。结构方程中介模型和中介分析表明,组织公正和信任关系在心理契约-保留实践满意度的关联中分别发挥着正向平行和独立的中介作用。该研究强调了员工心理契约信念在员工与组织关系中的重要性,尤其是在确定指导和塑造组织公正和信任感知的相互期望方面。当员工在组织中体验到相互满意、公正和信任的关系时,他们对保留实践的满意度会得到积极提高。
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来源期刊
South African Journal of Psychology
South African Journal of Psychology PSYCHOLOGY, MULTIDISCIPLINARY-
CiteScore
3.40
自引率
10.50%
发文量
39
期刊介绍: The South African Journal of Psychology publishes contributions in English from all fields of psychology. While the emphasis is on empirical research, the Journal also accepts theoretical and methodological papers, review articles, short communications, reviews and letters containing fair commentary. Priority is given to articles which are relevant to Africa and which address psychological issues of social change and development.
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