Building organisational resilience capability in small and medium-sized enterprises: The role of high-performance work systems

IF 5.4 2区管理学 Q1 INDUSTRIAL RELATIONS & LABOR

Human Resource Management Journal Pub Date : 2022-10-27 DOI:10.1111/1748-8583.12479

Qin Zhou, Tinkuma Ejovi Edafioghor, Chia-Huei Wu, Bob Doherty

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引用次数: 6

Abstract

Although organisational resilience is crucial to small and medium-sized enterprises (SMEs) in turbulent business environments, research has yet to establish whether and how human resource management (HRM) systems can help build an SME's organisational resilience to influence firm performance. Drawing on the perspective of HRM as an internal capability builder and human capital resource theory, we develop a model that depicts how high-performance work systems (HPWSs) build organisational resilience capabilities in the forms of bounce-back and bounce-forward resilience, leading to firm performance. We test our model using data from 1140 participants (including top management team members, middle-level managers, and entry-level employees) from 177 Nigerian SMEs. The structural equation modelling results show that HPWSs contribute to bounce-back resilience via human capital value but to bounce-forward resilience via both human capital value and heterogeneity. We also find that bounce-forward resilience is related to firm performance but bounce-back resilience is not.

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在中小型企业中建立组织弹性能力:高绩效工作系统的作用

尽管在动荡的商业环境中，组织弹性对中小企业(SMEs)至关重要，但研究尚未确定人力资源管理(HRM)系统是否以及如何帮助建立中小企业的组织弹性来影响企业绩效。从人力资源管理作为内部能力建设者和人力资本资源理论的角度出发，我们开发了一个模型，描述了高性能工作系统(HPWSs)如何以反弹和向前反弹的形式建立组织弹性能力，从而导致公司绩效。我们使用来自177家尼日利亚中小企业的1140名参与者(包括高层管理团队成员、中层管理人员和入门级员工)的数据来测试我们的模型。结构方程模型结果表明，人力资本服务通过人力资本价值对企业的反弹弹性有贡献，而人力资本价值和异质性对企业的反弹弹性有贡献。我们还发现，反弹弹性与企业绩效相关，而反弹弹性与企业绩效无关。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Human Resource Management Journal Multiple-

CiteScore

2.80

自引率

10.90%

发文量

期刊介绍： Human Resource Management Journal (CABS/AJG 4*) is a globally orientated HRM journal that promotes the understanding of human resource management to academics and practicing managers. We provide an international forum for discussion and debate, and stress the critical importance of people management to wider economic, political and social concerns. Endorsed by the Chartered Institute of Personnel and Development, HRMJ is essential reading for everyone involved in personnel management, training, industrial relations, employment and human resource management.