A proposed model for developing quality and efficiency in transitional care

IF 3.8 Q2 MANAGEMENT

TQM Journal Pub Date : 2023-04-04 DOI:10.1108/tqm-04-2022-0140

Ingela Bäckström, Pernilla Ingelsson, Lilly-Mari Sten, Marie Häggström

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引用次数: 0

Abstract

PurposeThe purpose of this study is to develop a model describing different factors that affect quality and efficiency in transitional care.Design/methodology/approachA meta-synthesis focusing on the transitions between wards was conducted within a research project. The results from eight studies within that research project have been combined and analysed from a holistic view.FindingsThe findings are a model with a description of seven different categories consisting of the identified factors affecting quality and efficiency in transitional care. Those categories are (1) learning organisation, (2) standardising and structuring, (3) applying a holistic view, (4) understanding organisational culture in a health care context, (5) management and leadership, (6) for whom value is created and (7) working together. The results from the study have been verified in previous research.Research limitations/implicationsThe result of the completed meta-synthesis is based on studies conducted at two medium-sized hospitals in Sweden. The developed model can be used in a similar context to improve quality and efficiency in patient transfers by management and employees working based on the various factors.Originality/valueThis model describes factors (success factors, prerequisites, conditions and lack thereof) affecting the ability to achieve quality and efficiency in transitional care that can be used in future research as well as for practical improvements.

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一种发展过渡期护理质量和效率的拟议模式

目的本研究的目的是建立一个模型来描述影响过渡护理质量和效率的不同因素。设计/方法/方法在一个研究项目中进行了一项综合研究，重点关注病房之间的过渡。该研究项目中八项研究的结果已经从整体的角度进行了合并和分析。研究结果研究结果是一个模型，描述了七个不同的类别，包括影响过渡护理质量和效率的确定因素。这些类别是(1)学习型组织，(2)标准化和结构化，(3)应用整体观点，(4)在医疗保健背景下理解组织文化，(5)管理和领导，(6)为谁创造价值，(7)共同努力。这项研究的结果已经在以前的研究中得到了证实。研究局限性/意义完成的综合研究结果基于在瑞典两家中型医院进行的研究。开发的模型可以在类似的环境中使用，以提高管理人员和员工根据各种因素工作的患者转移的质量和效率。原创性/价值这个模型描述了影响在过渡护理中实现质量和效率的能力的因素(成功因素、先决条件、条件和缺乏)，这些因素可以用于未来的研究以及实际的改进。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

TQM Journal Business, Management and Accounting-Business, Management and Accounting (all)

CiteScore

9.10

自引率

0.00%

发文量

114

期刊介绍： Commitment to quality is essential if companies are to succeed in a commercial environment which will be virtually unrecognizable in less than a decade. Changing attitudes, changing perspectives and changing priorities will revolutionise the structure and philosophy of future business practice - and TQM will be at the heart of that metamorphosis. All aspects of preparing for, developing, introducing, managing and evaluating TQM initiatives.