{"title":"Painful conversations: Therapeutic chatbots and public capacities","authors":"Misti Yang","doi":"10.1177/2057047320950636","DOIUrl":null,"url":null,"abstract":"Today, conversations automated by algorithms and delivered via screens seek to heal wounds such as substance use disorders, wartime traumas, and a global pandemic. This article explores the relationship between painful conversations, automated discourse, and public action. By articulating what is lost when therapeutic conversations are had with artificial intelligence, I illustrate that painful, human conversations expand capacities—contextualizing, norm-building, and caring—that are necessary for the public reparation of wounds.","PeriodicalId":1,"journal":{"name":"Accounts of Chemical Research","volume":null,"pages":null},"PeriodicalIF":16.4000,"publicationDate":"2020-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/2057047320950636","citationCount":"7","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Accounts of Chemical Research","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1177/2057047320950636","RegionNum":1,"RegionCategory":"化学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"CHEMISTRY, MULTIDISCIPLINARY","Score":null,"Total":0}
引用次数: 7
Abstract
Today, conversations automated by algorithms and delivered via screens seek to heal wounds such as substance use disorders, wartime traumas, and a global pandemic. This article explores the relationship between painful conversations, automated discourse, and public action. By articulating what is lost when therapeutic conversations are had with artificial intelligence, I illustrate that painful, human conversations expand capacities—contextualizing, norm-building, and caring—that are necessary for the public reparation of wounds.
期刊介绍:
Accounts of Chemical Research presents short, concise and critical articles offering easy-to-read overviews of basic research and applications in all areas of chemistry and biochemistry. These short reviews focus on research from the author’s own laboratory and are designed to teach the reader about a research project. In addition, Accounts of Chemical Research publishes commentaries that give an informed opinion on a current research problem. Special Issues online are devoted to a single topic of unusual activity and significance.
Accounts of Chemical Research replaces the traditional article abstract with an article "Conspectus." These entries synopsize the research affording the reader a closer look at the content and significance of an article. Through this provision of a more detailed description of the article contents, the Conspectus enhances the article's discoverability by search engines and the exposure for the research.