Assessing the determinants of Myanmar government employees’ job satisfaction through Herzberg’s two-factor theory

Abstract

Studies on Myanmar public employees’ job satisfaction are very limited. To understand which factors affect these employees’ job satisfaction, this study adopted Herzberg’s two-factor theory and tested its applicability in assessing self-administered survey data (N = 1,225). Results showed that Herzberg’s original sets of motivators and hygiene factors can measure government employees’ job satisfaction and that both motivators and factors are important in explaining job satisfaction. Specifically, public service motivation and religiosity contribute to job satisfaction, and family orientation’s negative effect on job satisfaction is statistically significant. Formulating flexible work schedules and dependent care programs can reduce employees’ work-family conflicts.