Resilient manufacturing: case studies in Thai automotive industries during the COVID-19 pandemic

Q2 Engineering

Engineering Management in Production and Services Pub Date : 2021-09-01 DOI:10.2478/emj-2021-0024

Najavadh Kaeo-Tad, C. Jeenanunta, Kwanchanok Chumnumporn, Thanapatra Nitisahakul, Vararat Sanprasert

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引用次数: 4

Abstract

Abstract The coronavirus pandemic is a crisis that disrupts the global supply chain and slows down the world economy. A significant challenge for the companies in the manufacturing sector is to mitigate risks related to the COVID-19 outbreak. Grounded in the resilience theory, resilience (i.e., prepare, prevent, protect, respond, and recover processes) aims to manage risks and ensure business continuity. This research aims to identify the key factors for the resilient manufacturing management of Thai automotive industries during the COVID-19 outbreak. Three outstanding companies of tier 1 automotive suppliers have been selected as case studies in this work. This qualitative research was completed by using a semi-structured interview. The target interviewers were CEOs or general managers. The data analysis was divided into two phases. Phase one summarised the interview data of each company. Phase two used thematic analysis and cross-case analysis to identify resilience practices’ patterns, themes, and multi-factors. The findings indicate three key factors to enhance resilience: leadership, technology, and the firm’s experience in handling emerging events. Together, these factors help enterprises to prepare for Business Continuity Planning (BCP), improve supply chain management, and increase the firm’s ability to recover from disruption situations. This paper contributes to the literature on the supply chain resilience in the automotive industry by providing a guideline for firms to implement resilience practices, improve business operations, and increase firm’s capabilities, both as human skills and technologies, to deal with a novel crisis. Resilience practices response to the COVID-19 outbreak not only helps the companies minimise business disruption in the short-term but also includes the long-term response strategies for unknown events. For this purpose, the case study research was conducted to investigate the resilience strategies during the COVID-19 pandemic and determine the critical success factors of resilience implementation in the Thai automotive industry.

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弹性制造业:2019冠状病毒病大流行期间泰国汽车行业的案例研究

摘要冠状病毒大流行是一场扰乱全球供应链并减缓世界经济的危机。制造业企业面临的一个重大挑战是减轻与新冠肺炎疫情有关的风险。基于弹性理论，弹性（即准备、预防、保护、响应和恢复流程）旨在管理风险并确保业务连续性。本研究旨在确定新冠肺炎疫情期间泰国汽车行业弹性制造管理的关键因素。本文选取了三家优秀的一级汽车供应商公司作为案例研究。这项定性研究是通过半结构化访谈完成的。目标面试官是首席执行官或总经理。数据分析分为两个阶段。第一阶段总结了每家公司的面试数据。第二阶段使用主题分析和跨案例分析来确定恢复力实践的模式、主题和多因素。研究结果表明，提高韧性的三个关键因素是：领导力、技术和公司处理新兴事件的经验。这些因素共同帮助企业为业务连续性规划（BCP）做好准备，改善供应链管理，并提高公司从中断情况中恢复的能力。本文为企业实施弹性实践、改善业务运营以及提高企业应对新危机的人力技能和技术能力提供了指导，为汽车行业供应链弹性的文献做出了贡献。应对新冠肺炎疫情的弹性实践不仅有助于公司在短期内最大限度地减少业务中断，还包括未知事件的长期应对策略。为此，进行了案例研究，以调查新冠肺炎大流行期间的恢复力策略，并确定泰国汽车行业恢复力实施的关键成功因素。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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