Psychosocial well-being of employees in the banking sector in Singapore

Q3 Business, Management and Accounting
Huong Ha, K. Palaniappan, Rita R. Pidani
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引用次数: 0

Abstract

The banking sector in Singapore is a growing service business associated with high rates of work-related stress where staff performance and morale are pertinent. However, limited studies have studied psychosocial well-being impacting employees in the banks in Singapore. Thus, this cross-sectional study aims to close the gap by: 1) establishing the prevalence rates of the three main psychosocial illnesses, namely, depression, anxiety and stress among employees in the banking sector in Singapore; 2) identifying demographic and work-related factors contributing to the increase in such psychosocial illnesses; 3) make recommendations to banks in order to improve their employees' psychosocial conditions. A total of 400 valid responses were collected from banking employees in Singapore. The prevalence rates of severe depression, anxiety and stress were established as 38%, 70% and 32%, respectively. Marital status, personal income, race, tenure at organisations, and increased responsibility contributed to the increase in such psychosocial illness. Banks should reduce the heavy workload and responsibility or provide more role clarity to employees to ease out their employees' psychosocial illness.
新加坡银行业雇员的社会心理健康
新加坡的银行业是一个不断发展的服务行业,与高比率的工作压力有关,员工的表现和士气是相关的。然而,关于社会心理健康对新加坡银行员工影响的研究有限。因此,本横断面研究旨在通过以下方式缩小差距:1)确定新加坡银行业员工中三种主要心理社会疾病的患病率,即抑郁、焦虑和压力;2)确定导致这类社会心理疾病增加的人口统计学和工作相关因素;3)向银行提出改善员工心理社会状况的建议。总共收集了400份来自新加坡银行员工的有效回复。重度抑郁、焦虑和压力的患病率分别为38%、70%和32%。婚姻状况、个人收入、种族、在组织的任期以及责任的增加导致了这种社会心理疾病的增加。银行应该减轻繁重的工作量和责任,或者为员工提供更明确的角色,以缓解员工的心理疾病。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
International Journal of Environment, Workplace and Employment
International Journal of Environment, Workplace and Employment Business, Management and Accounting-Organizational Behavior and Human Resource Management
CiteScore
0.30
自引率
0.00%
发文量
0
期刊介绍: IJEWM is a refereed reference and authoritative source of information in the field of environmental and waste management Together with its sister publications IJEP, IJETM and IJGEnvI, it provides a comprehensive coverage of environmental issues. It covers both engineering/technical and management solutions.
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