Assessing Staff Alignment in Technical Services

IF 0.6 4区管理学 Q3 INFORMATION SCIENCE & LIBRARY SCIENCE

Library Resources & Technical Services Pub Date : 2018-04-04 DOI:10.5860/lrts.62n2.66

Jim LeBlanc, M. Kurth

引用次数: 2

Abstract

Technical services units have routinely kept detailed monthly and annual statistics to assess productivity and efficiency, especially regarding functions that are easily measured. However, with the evolution of library user behavior, libraries’ strategic directions, and technical services’ practices, these numbers have become less and less useful in revealing the value of this work. In this paper, the authors introduce a methodology and draft model with which technical services managers can better assess not only their unit’s productivity and efficiency, but the extent to which its activities align with a library’s strategic values and the behavior of its users.

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评估技术服务部门员工的一致性

技术服务单位通常保存详细的月度和年度统计数据，以评估生产力和效率，特别是关于容易衡量的功能。然而，随着图书馆用户行为、图书馆战略方向和技术服务实践的演变，这些数字在揭示这项工作的价值方面变得越来越不有用。在本文中，作者介绍了一种方法和模型草案，技术服务经理不仅可以更好地评估他们单位的生产力和效率，还可以更好地评估其活动与图书馆战略价值和用户行为的一致程度。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Library Resources & Technical Services INFORMATION SCIENCE & LIBRARY SCIENCE-

CiteScore

0.90

自引率

20.00%

发文量

期刊介绍： Library Resources & Technical Services (LRTS) is a peer-reviewed journal that takes a critical approach to the questions and challenges facing librarians and libraries with regard to: Collections Scholarly communication Preservation (including digitization) Acquisitions (including licensing and economic aspects of acquisitions) Continuing resources Cataloging (including descriptive metadata, authority control, subject analysis, and classification)