Linking Dynamic Absorptive Capacity and Service Innovation for Born Global Service Firms: An Organization Innovation Lens Perspective

IF 5.9 2区管理学 Q1 MANAGEMENT

Journal of International Management Pub Date : 2023-08-01 DOI:10.1016/j.intman.2023.101044

Abhishek Behl , Shampy Kamboj , Naman Sharma , Vijay Pereira , Prashant Salwan , Meena Chavan , Anil Anand Pathak

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Abstract

Grounded in the dynamic capabilities approach and organizational sub-system view on internationalization, this quantitative study develops and empirically tests a model of international market performance of born global service firms. While several scholars highlighted innovativeness as a driver of competitiveness for born global firms, the capacities underlying the born global firm's innovativeness have received limited scholarly attention, specifically, dynamic absorptive capacities (exploratory, transformative, and exploitative learning capacities). The uniqueness of this paper posits that dynamic absorptive capacities in a born global service firm have contributed to innovation and resulted in international market outcomes. The data was collected using the survey method from born global service firms and was analyzed using structured equation modeling. The findings of this study reveal that service innovation and business strategy are critical drivers of international performance for born global service firms. The paper contributes to the literature on the significance of absorptive capacity in born global service firms by identifying those dynamic absorptive capacities that operate in a composite set of relationships with other capabilities and significantly contribute to their innovation, impacting their internationalization outcomes. This study also supplements the theoretical and practical implications derived from the key findings of this study and provides future research directions.

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全球服务型企业动态吸收能力与服务创新:组织创新视角

基于动态能力方法和组织子系统的国际化观，本定量研究建立并实证检验了出生的全球服务企业的国际市场绩效模型。虽然一些学者强调创新性是天生的全球企业竞争力的驱动力，但天生的全球公司创新性背后的能力受到的学术关注有限，特别是动态吸收能力（探索性、变革性和剥削性学习能力）。本文的独特性假设，一个天生的全球服务公司的动态吸收能力有助于创新，并产生国际市场结果。数据是使用调查方法从天生的全球服务公司收集的，并使用结构化方程模型进行分析。这项研究的结果表明，服务创新和商业战略是天生的全球服务公司国际业绩的关键驱动因素。本文通过识别那些与其他能力以复合关系运作的动态吸收能力，对其创新做出了重大贡献，影响了其国际化成果，从而为有关天生全球服务公司吸收能力重要性的文献做出了贡献。本研究还补充了本研究关键发现的理论和实践意义，并提供了未来的研究方向。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of International Management MANAGEMENT-

自引率

9.80%

发文量

审稿时长

81 days

期刊介绍： The Journal of International Management is devoted to advancing an understanding of issues in the management of global enterprises, global management theory, and practice; and providing theoretical and managerial implications useful for the further development of research. It is designed to serve an audience of academic researchers and educators, as well as business professionals, by publishing both theoretical and empirical research relating to international management and strategy issues. JIM publishes theoretical and empirical research addressing international business strategy, comparative and cross-cultural management, risk management, organizational behavior, and human resource management, among others.