A systematic review of crisis management in libraries with emphasis on crisis preparedness

Abstract

Crisis preparedness is critical for crisis management in all organizations, including libraries. Libraries must make decisions about crisis situations, which requires planning and preparedness for crises. The purpose of this systematic review was to analyse and identify the main issues that assist libraries in decision-making in times of crisis. A total of 2900 studies from 1985 to 2020 were identified. Following the application of inclusion and exclusion criteria, 44 studies were included in the final review process. The findings of the study indicate that the subjects which were focused on most frequently with regard to crisis management were preparedness instruction, training programmes, preparation assessment and Important factors in crisis management. Moreover, the majority of the studies primarily focused on economic or financial rather than natural, social or health-related crises. Furthermore, between 2008 and 2017, there was a significant increase in the number of published articles mostly considered academic and research libraries. In addition, there has been a recent increase in articles dealing with crisis preparedness and management in these researches.