Experiences of staff working in a mental health trust during the COVID-19 pandemic and appraisal of staff support services

IF 2.4 Q2 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH

International Journal of Workplace Health Management Pub Date : 2022-02-01 DOI:10.1108/ijwhm-08-2021-0155

A. Jones, Shuo Zhang, Amy Woodburn, S. Dorrington, A. Beck, H. Winter

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引用次数: 3

Abstract

PurposeThe health and well-being of healthcare staff came into focus during the coronavirus disease-2019 (COVID-19) pandemic as already strained workforces responded to new and additional challenges. Organisational support services made efforts to adapt staff support provision. However, most literature and recommendations are centred on surveys of medical and clinical staff. The present study included staff across clinical and non-clinical workforces within a mental health trust over the course of the COVID-19 pandemic to date, and aimed to understand workforces' access to and experiences of organisational support.Design/methodology/approachThe current study was a qualitative one using convenience and purposive sampling. Semi-structured individual and group interviews were conducted using a topic guide. Reflexive thematic analysis was used in a phenomenological framework to analyse data.Findings35 staff, broadly representative of the trust workforce, were recruited. Six global themes summarised the experiences of staff in relation to work practices, personal well-being and support access over the first year of the COVID-19 pandemic: COVID-19 disease, interpersonal relationships, individual considerations, change, working environment and support.Practical implicationsThe findings from the study have implications for organisational support provisions for healthcare workers and the dissemination of these services.Originality/valueAcknowledging the multi-various experiences of different workforces within National Healthcare Service organisations and how these change over time will facilitate innovative changes to staff support provision.

查看原文本刊更多论文

COVID-19大流行期间在精神卫生信托机构工作的工作人员的经验和对工作人员支持服务的评估

目的在2019冠状病毒病（新冠肺炎）大流行期间，医护人员的健康和福祉成为焦点，因为本已紧张的劳动力应对新的和额外的挑战。组织支助服务部门努力调整工作人员支助的提供。然而，大多数文献和建议都集中在对医务和临床工作人员的调查上。本研究涵盖了迄今为止新冠肺炎大流行期间精神健康信托基金内的临床和非临床员工，旨在了解员工获得组织支持的机会和经验。设计/方法/方法目前的研究是一项使用方便和有目的的抽样的定性研究。采用主题指南进行半结构化的个人和小组访谈。在现象学框架中使用了反射主题分析来分析数据。招聘了35名工作人员，广泛代表信托基金的工作人员。六个全球主题总结了新冠肺炎大流行第一年工作人员在工作实践、个人福祉和获得支助方面的经验：新冠肺炎疾病、人际关系、个人考虑、变化、工作环境和支助。实际意义研究结果对医疗工作者的组织支持规定和这些服务的传播具有意义。独创性/价值承认国家医疗服务组织内不同员工的多种经历，以及这些变化将如何促进员工支持提供的创新变化。

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来源期刊

International Journal of Workplace Health Management PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH-

CiteScore

4.20

自引率

22.70%

发文量

期刊介绍： Coverage includes, but is not restricted to: ■Best practice examples of successful workplace health solutions ■Promoting compliance with workplace health legislation ■Primary care and primary prevention ■Promoting health in the workplace ■The business case for workplace health promotion ■Workplace health issues and concerns, such as mental health, disability management, violence and the workplace, stress, workplace hazards, risk factor modification and work-life balance ■Workplace Culture ■Workplace policies supporting healthy workplace ■Inducing organizational change ■Occupational health & safety issues ■Educating the employer and employee ■Promoting health outside of the workplace