A framework for electronic records management in support of e-government in Kenya

IF 0.8 Q3 INFORMATION SCIENCE & LIBRARY SCIENCE
Cleophas Ambira, H. Kemoni, P. Ngulube
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引用次数: 19

Abstract

This paper is based on the doctoral study conducted in 2016 at the University of South Africa. The purpose of this study was to investigate how the current state of management of electronic records in Kenya facilitates or undermines implementation of e-government with a view to develop a best-practice framework for management of electronic records in support of e-government.,The study used the interpretive research paradigm and adopted qualitative research methodology using phenomenological design. Maximum variation sampling was used to identify the research sample for the study.,The findings established that the general status of management of e-records (MER) in government ministries is inadequately positioned to support e-government; use of e-government in Kenya had grown significantly and more ministries were adopting e-government services; although some initiatives have been undertaken to enhance MER, the existing practices for MER require improvement to ensure they adequately support e-government.,The limitations were access to respondents and the challenge of self-reported data.,Recommendations and a best-practice framework for managing electronic records in support of e-government have been provided. A proposal for implementation of the recommendations on a priority basis has also been provided.,The study’s contribution to scholarly works and literature in the field resides in its findings and a framework that can be practically adopted for management of e-records in support of e-government. By establishing the nexus between management of e-records and e-government in Kenya, it is hoped that it will provide input to policymakers to consider records managers as key stakeholders in e-government.,The originality of this study stems from two aspects: original topic and understudied area.
支持肯尼亚电子政务的电子档案管理框架
本文基于2016年在南非大学进行的博士研究。本研究的目的是调查肯尼亚电子记录管理的现状如何促进或破坏电子政务的实施,以期制定一个支持电子政务的电子记录管理最佳实践框架。,本研究采用解释性研究范式,采用现象学设计的定性研究方法。最大变异抽样用于确定研究样本。,调查结果表明,政府各部电子记录管理的总体状况不足以支持电子政务;肯尼亚电子政务的使用大幅增加,越来越多的部委采用电子政务服务;尽管已经采取了一些举措来加强MER,但MER的现有做法需要改进,以确保它们充分支持电子政务。,局限性在于接触受访者和自我报告数据的挑战。,已经提出了管理电子记录以支持电子政务的建议和最佳做法框架。还提出了优先执行这些建议的建议。,该研究对该领域的学术著作和文献的贡献在于其研究结果和一个可用于管理电子文档以支持电子政务的框架。通过在肯尼亚建立电子记录管理与电子政务之间的联系,希望它将为决策者提供投入,将记录管理者视为电子政务的关键利益攸关方。,本研究的独创性来源于两个方面:选题新颖和研究不足。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Records Management Journal
Records Management Journal INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
3.50
自引率
7.10%
发文量
11
期刊介绍: ■Electronic records management ■Effect of government policies on record management ■Strategic developments in both the public and private sectors ■Systems design and implementation ■Models for records management ■Best practice, standards and guidelines ■Risk management and business continuity ■Performance measurement ■Continuing professional development ■Consortia and co-operation ■Marketing ■Preservation ■Legal and ethical issues
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