Study of safety culture in healthcare institutions: case of an Algerian hospital.

IF 1 Q4 HEALTH POLICY & SERVICES

INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE Pub Date : 2019-08-12 DOI:10.1108/IJHCQA-09-2018-0229

Assia Boughaba, S. Aberkane, Y. Fourar, M. Djebabra

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引用次数: 14

Abstract

PURPOSE For many years, the concept of safety culture has attracted researchers from all over the world, and more particularly in the area of healthcare services. The purpose of this paper is to measure safety culture dimensions in order to improve and promote healthcare in Algeria. DESIGN/METHODOLOGY/APPROACH The used approach consists of getting a better understanding of healthcare safety culture (HSC) by measuring the perception of healthcare professionals in order to guide promotion actions. For this, the Hospital Survey on Patient Safety Culture questionnaire was used in a pilot hospital setting where it was distributed on a number of 114 health professionals chosen by stratified random sampling. FINDINGS The results showed that the identified priority areas for HSC improvement help in establishing a trust culture and a non-punitive environment based on the system and not on the individual. ORIGINALITY/VALUE Safety is recognized as a key aspect of service quality, thus measuring the HSC can help establish an improvement plan. In Algerian health facilities, this study is considered the first to examine perceptions in this particular area. The current results provide a baseline of strengths and opportunities for healthcare safety improvement, allowing the managers of this type of facilities to take steps that are more effective.

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医疗机构安全文化研究——以阿尔及利亚一家医院为例。

多年来，安全文化的概念吸引了来自世界各地的研究人员，尤其是在医疗服务领域。本文的目的是衡量安全文化的维度，以改善和促进阿尔及利亚的医疗保健。设计/方法/方法所使用的方法包括通过测量医疗保健专业人员的感知来更好地了解医疗保健安全文化（HSC），以指导推广行动。为此，在一个试点医院环境中使用了“医院患者安全文化调查”问卷，该问卷通过分层随机抽样选择了114名卫生专业人员。调查结果表明，确定的HSC改进优先领域有助于建立基于系统而非个人的信任文化和非惩罚性环境。ORIGINALITY/VALUESafety被认为是服务质量的一个关键方面，因此测量HSC可以帮助制定改进计划。在阿尔及利亚的卫生机构中，这项研究被认为是第一次考察这一特定领域的看法。目前的结果为医疗安全改进提供了优势和机会的基线，使这类设施的管理者能够采取更有效的措施。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE HEALTH POLICY & SERVICES-

CiteScore

4.00

自引率

6.70%

发文量

期刊介绍： ■Successful quality/continuous improvement projects ■The use of quality tools and models in leadership management development such as the EFQM Excellence Model, Balanced Scorecard, Quality Standards, Managed Care ■Issues relating to process control such as Six Sigma, Leadership, Managing Change and Process Mapping ■Improving patient care through quality related programmes and/or research Articles that use quantitative and qualitative methods are encouraged.