The Role of Narratives in Collaborative Innovation – Transitions towards Relational Forms of Dementia Care

Abstract

This article advances the relevance of a narrative approach in studies of collaborative innovation. The narrative approach outlined is based in translation theory, developed within science and technology studies (STS) and organizational studies. The research is based in a case study of an innovation initiative in municipal elderly care in Norway. The case study follows the implementation processes of the initiative in three elderly care institutions. Various forms of resistance were encountered in the implementation process, and the analysis shows how narrative strategies worked as brokering mechanisms in negotiations of this resistance. The article explores how a collaborative innovation process evolves through interplays between strategic narratives and counter narratives and contributes by demonstrating how narratives may work as important brokering mechanisms in collaborative innovation processes. The article discusses finally how and why narrative approaches may contribute to research on collaborative innovation, and it outlines managerial implications.