Evaluating the Effectiveness of Frameworks Benchmarking for Quality Spiritual Care in Victoria, Australia

Q1 Arts and Humanities

Health and Social Care Chaplaincy Pub Date : 2020-09-17 DOI:10.1558/hscc.40326

C. Hennequin

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引用次数: 1

Abstract

The Spiritual Health Association has developed two frameworks for use by spiritual care management across health services in Victoria (Australia), namely, the “Spiritual Care Minimum Data Set Framework” (SHV, 2015) and second, the “Spiritual Care in Victorian Health Services: Towards Best Practice Framework” (SHV, 2016a), hereafter referred to as “the frameworks.” For the first time, the frameworks have provided a consistent way of collecting data in Victoria, and of benchmarking spiritual care services in several areas including governance, credentialing, and quality improvement processes. The evaluation was conducted by surveying 36 spiritual care managers/co-ordinators in Victorian hospitals. The results were used to report to chief executive officers in Victorian health services. The results of the evaluation showed that the frameworks were effective tools for auditing, benchmarking, and improving quality in spiritual care departments within health services in the State of Victoria, Australia. These frameworks were found to support spiritual care departments in undertaking continuous improvement initiatives in their local health services. The results have informed the development of future frameworks and guidelines for the spiritual care sector.

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评估澳大利亚维多利亚州精神护理质量基准框架的有效性

精神健康协会制定了两个框架，供维多利亚州（澳大利亚）卫生服务部门的精神护理管理使用，即“精神护理最低数据集框架”（SHV，2015）和第二个“维多利亚州卫生服务中的精神护理：走向最佳实践框架”（SH V，2016a），以下简称“框架”，这些框架提供了一种在维多利亚州收集数据的一致方式，并在几个领域对精神护理服务进行了基准测试，包括治理、认证和质量改进过程。该评估是通过调查维多利亚州医院的36名精神护理经理/协调员进行的。研究结果被用于向维多利亚州卫生服务部门的首席执行官报告。评估结果表明，这些框架是澳大利亚维多利亚州卫生服务部门精神护理部门审计、基准测试和提高质量的有效工具。这些框架旨在支持精神护理部门在当地卫生服务中采取持续改进举措。研究结果为精神护理部门未来框架和指导方针的制定提供了依据。

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来源期刊

Health and Social Care Chaplaincy Arts and Humanities-Religious Studies

CiteScore

4.80

自引率

0.00%

发文量

期刊介绍： Health and Social Care Chaplaincy is a peer-reviewed, international journal that assists health and social care chaplains to explore the art and science of spiritual care within a variety of contexts. The journal was founded in 2013 through the merger of the Journal of Health Care Chaplaincy (issn:1748-801X) and the Scottish Journal of Healthcare Chaplaincy (issn:1463-9920) . It continues to be the official journal of the College of Health Care Chaplains and members of the society receive the journal as part of their annual membership. For more details on membership subscriptions, please click on the ''members'' button at the top of this page. Back issues of both previous journals are being loaded onto this website (see Archives) and online access to these back issues is included in all institutional subscriptions. Health and Social Care Chaplaincy is a multidisciplinary forum for the discussion of a range of issues related to the delivery of spiritual care across various settings: acute, paediatric, mental health, palliative care and community. It encourages a creative collaboration and interface between health and social care practitioners in the UK and internationally and consolidates different traditions of discourse and communication research in its commitment to an understanding of psychosocial, cultural and ethical aspects of healthcare in contemporary societies. It is responsive to both ecumenical and interfaith agendas as well as those from a humanist perspective.