Institutionalising ‘High Performance Culture’ in AirSub

IF 0.8 Q4 BUSINESS, FINANCE
Zubir Azhar
{"title":"Institutionalising ‘High Performance Culture’ in AirSub","authors":"Zubir Azhar","doi":"10.22452/ajba.vol13no1.6","DOIUrl":null,"url":null,"abstract":"Manuscript type: Research paper \nResearch aims: This study aims to examine the institutionalisation of high performance culture (HPC) in a Malaysian government-linked company’s subsidiary that recently undertook a re-engineering exercise to improve financial performance. Specifically, it analyses the institutionalisation of HPC by relating to the role of performance measures in influencing the process of change. \nDesign/Methodology/Approach: The process of institutionalising the HPC in the studied subsidiary is analysed using a qualitative research approach. This study presents an interpretive case study by drawing on institutional theory which focuses on the issue of legitimacy with a special reference being made to the hierarchical complexity of the subsidiary’s business model in managing airport operations. \nResearch findings:The re-engineering exercise undertaken by the subsidiary, which aimed at promoting HPC that concerned financial performance improvement, appeared to have legitimised institutional relationships with various stakeholders. While this promotion appeared to correspond well with its commercial and technical objectives that drove its business financially, there seemed to be much discourse which related to its past role in rendering public services. \nTheoretical contributions/Originality: This study contributes to understanding the legitimacy at the hierarchical-organisational level. It highlights the importance of sustaining the legitimacy from being challenged by any single source of pressure which appeared to have been competing with (an)other pressure(s). \nPractitioner/Policy implication: Although HPC had shifted the orientation of the subsidiary from being largely concerned with technical operations to also considering commercial activities, the shift towards emphasising the importance of financial performance (measures) had not fully eliminated the public sector’s path dependence. Thus, there is a need for business managers (including accountants) to appreciate business complexity in making informed decisions by leveraging on appropriate performance measuresthat would consequently impact organisational performance. \nResearch limitation/Implication: This study has analysed a single organisation’s subsidiary. Hence, any generalisation to other subsidiaries is deemed inappropriate.","PeriodicalId":54083,"journal":{"name":"Asian Journal of Business and Accounting","volume":"13 1","pages":"161-188"},"PeriodicalIF":0.8000,"publicationDate":"2020-06-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Asian Journal of Business and Accounting","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.22452/ajba.vol13no1.6","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q4","JCRName":"BUSINESS, FINANCE","Score":null,"Total":0}
引用次数: 1

Abstract

Manuscript type: Research paper Research aims: This study aims to examine the institutionalisation of high performance culture (HPC) in a Malaysian government-linked company’s subsidiary that recently undertook a re-engineering exercise to improve financial performance. Specifically, it analyses the institutionalisation of HPC by relating to the role of performance measures in influencing the process of change. Design/Methodology/Approach: The process of institutionalising the HPC in the studied subsidiary is analysed using a qualitative research approach. This study presents an interpretive case study by drawing on institutional theory which focuses on the issue of legitimacy with a special reference being made to the hierarchical complexity of the subsidiary’s business model in managing airport operations. Research findings:The re-engineering exercise undertaken by the subsidiary, which aimed at promoting HPC that concerned financial performance improvement, appeared to have legitimised institutional relationships with various stakeholders. While this promotion appeared to correspond well with its commercial and technical objectives that drove its business financially, there seemed to be much discourse which related to its past role in rendering public services. Theoretical contributions/Originality: This study contributes to understanding the legitimacy at the hierarchical-organisational level. It highlights the importance of sustaining the legitimacy from being challenged by any single source of pressure which appeared to have been competing with (an)other pressure(s). Practitioner/Policy implication: Although HPC had shifted the orientation of the subsidiary from being largely concerned with technical operations to also considering commercial activities, the shift towards emphasising the importance of financial performance (measures) had not fully eliminated the public sector’s path dependence. Thus, there is a need for business managers (including accountants) to appreciate business complexity in making informed decisions by leveraging on appropriate performance measuresthat would consequently impact organisational performance. Research limitation/Implication: This study has analysed a single organisation’s subsidiary. Hence, any generalisation to other subsidiaries is deemed inappropriate.
将“高绩效文化”制度化
研究目的:本研究旨在研究马来西亚一家政府关联公司的子公司的高绩效文化(HPC)的制度化,该子公司最近进行了一次重组练习,以改善财务绩效。具体地说,它通过与绩效指标在影响变革过程中的作用有关来分析HPC的制度化。设计/方法论/方法:使用定性研究方法分析了在所研究的子公司将HPC制度化的过程。本研究通过借鉴制度理论提出了一个解释性案例研究,该理论侧重于合法性问题,并特别提到了子公司在管理机场运营时商业模式的层次复杂性。研究发现:子公司进行的旨在促进与财务绩效改善有关的HPC的重组工作,似乎使与各种利益相关者的制度关系合法化。虽然这种宣传似乎很符合其推动其财政业务的商业和技术目标,但似乎有许多论述涉及其过去在提供公共服务方面的作用。理论贡献/独创性:本研究有助于理解层级组织层面的合法性。它强调了保持合法性不受任何单一压力来源的挑战的重要性,这些压力来源似乎一直在与其他压力竞争。从业者/政策含义:虽然HPC已将子公司的方向从主要关注技术业务转变为也考虑商业活动,但向强调财务业绩(措施)重要性的转变并没有完全消除公共部门对路径的依赖。因此,业务经理(包括会计师)需要通过利用适当的绩效指标来了解业务复杂性,从而做出明智的决策,从而影响组织绩效。研究局限/启示:本研究分析了单一组织的子公司。因此,任何推广到其他子公司都被认为是不合适的。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
求助全文
约1分钟内获得全文 求助全文
来源期刊
CiteScore
2.00
自引率
11.10%
发文量
12
期刊介绍: An academic journal that aims to advance knowledge in the business and accounting disciplines, to narrow the gap between theory and practice, and to set direction for policy initiatives in Asia. Welcome to the Asian Journal of Business and Accounting (AJBA). AJBA is an international refereed journal, published biannually (30th June and 30th December) by the Faculty of Business and Accountancy, University of Malaya, Malaysia. AJBA aims to publish scholarly business researches that are relevant to Malaysia and the Asian region. It intends to highlight the practical implications in promoting better business decision making process and the formulation of public policy in Asia. This journal publishes theoretical, conceptual, and empirical papers within the broad areas of business and accounting in Asia. The AJBA covers a broad spectrum of the business and accounting disciplines. A suggestive (though not necessarily comprehensive) list of areas that would be included in this journal are: general management, strategic management, human resource management, organizational behaviour, labour and industrial relations, international business management, business communication, entrepreneurship, leadership, management science, operations management, production management, supply chain management, marketing management, brand management, consumer behaviour, information management, e-marketing, e-commerce, quality management, retailing, service marketing, hospitality management, hotel and tourism management, asset pricing, capital and money markets, corporate finance, derivatives markets, finance and banking, financial economics, etc.
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
copy
已复制链接
快去分享给好友吧!
我知道了
右上角分享
点击右上角分享
0
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术官方微信