WhatsApp group as a shared resource for coping with political violence: The case of mothers living in an ongoing conflict area

IF 3.1 1区 文学 Q1 COMMUNICATION
Yuval Roitman, Daphna Yeshua-Katz
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引用次数: 2

Abstract

In recent years, mobile media applications have become a significant resource for crisis communication and communal coping during natural disasters and wars. Drawing on communal coping and media affordance research, we examined the roles that a WhatsApp group plays for mothers living in an ongoing conflict area. We examined, through in-depth interviews, a local WhatsApp group operating in a community adjacent to the Israel–Gaza border. Findings revealed the unique emotion-focused and problem-focused coping strategies people use when facing ongoing threats. Four affordances—immediacy, reachability, mobility, and multimediality—contributed to WhatsApp’s role as a shared and ubiquitous coping resource. This study demonstrates the ways in which instant messaging communication affordances contribute to communal coping strategies in ongoing conflict areas.
WhatsApp群组作为应对政治暴力的共享资源:生活在持续冲突地区的母亲的案例
近年来,移动媒体应用程序已成为自然灾害和战争期间危机沟通和社区应对的重要资源。根据社区应对和媒体可供性研究,我们研究了WhatsApp群组在生活在持续冲突地区的母亲中所扮演的角色。我们通过深入采访,调查了一个在以色列-加沙边境附近社区运营的当地WhatsApp群组。研究结果揭示了人们在面对持续威胁时使用的独特的以情绪为中心和以问题为中心的应对策略。四种可供性——即时性、可达性、移动性和多媒体性——促成了WhatsApp作为共享和无处不在的应对资源的作用。这项研究展示了即时消息通信可供性对正在进行的冲突地区的社区应对策略的贡献。
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来源期刊
CiteScore
9.40
自引率
16.30%
发文量
36
期刊介绍: Mobile Media & Communication is a peer-reviewed forum for international, interdisciplinary academic research on the dynamic field of mobile media and communication. Mobile Media & Communication draws on a wide and continually renewed range of disciplines, engaging broadly in the concept of mobility itself.
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