Couchsurfing in China: Guanxi networks and trust building

IF 3.3 4区管理学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourist Studies Pub Date : 2023-01-30 DOI:10.1177/14687976231152705

Xiang Huang, Qingming Cui, Zhao Chen

引用次数: 2

Abstract

Trust building is a core issue in couchsurfing; however, existing research has mainly focused on trust formation in Western culture and ignored other cultural contexts. This article examines couchsurfing practices in China and explores the influence of Chinese guanxi on trust formation. The results show that the general process of trust building between Chinese couchsurfers is similar to that of Western surfers, but there are also some important cultural differences, including the mandatory identity authentication required by the Chinese couchsurfing website, which builds trust in the social system. In China, gift-giving practices and social gatherings are also important in building guanxi to gain lasting trust. Finally, the guanxi between friends and acquaintances can greatly facilitate surfers’ ability to find accommodation resources and build trust. Guanxi generates a novel trust formation model based on personal networks in shared hospitality in contrast to the much-researched system trust and interpersonal trust.

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中国沙发冲浪：关系网与信任建设

建立信任是沙发冲浪的核心问题；然而，现有的研究主要集中在西方文化中的信任形成，而忽略了其他文化语境。本文考察了中国的沙发冲浪实践，并探讨了中国关系对信任形成的影响。研究结果表明，中国沙发冲浪者之间建立信任的一般过程与西方冲浪者相似，但也存在一些重要的文化差异，包括中国沙发冲浪网站要求的强制性身份认证，这在社会系统中建立了信任。在中国，送礼和社交聚会对于建立关系以获得持久信任也很重要。最后，朋友和熟人之间的关系可以极大地促进冲浪者寻找住宿资源和建立信任的能力。与研究较多的系统信任和人际信任相比，关西在共享招待中提出了一种基于个人网络的新型信任形成模型。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Tourist Studies HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

6.90

自引率

4.20%

发文量

期刊介绍： Tourist Studies is a multi-disciplinary journal providing a platform for the development of critical perspectives on the nature of tourism as a social phenomenon through a qualitative lens. Theoretical and multi-disciplinary. Tourist Studies provides a critical social science approach to the study of the tourist and the structures which influence tourist behaviour and the production and reproduction of tourism. The journal examines the relationship between tourism and related fields of social inquiry. Tourism and tourist styles consumption are not only emblematic of many features of contemporary social change, such as mobility, restlessness, the search for authenticity and escape, but they are increasingly central to economic restructuring, globalization, the sociology of consumption and the aestheticization of everyday life. Tourist Studies analyzes these features of tourism from a multi-disciplinary perspective and seeks to evaluate, compare and integrate approaches to tourism from sociology, socio-psychology, leisure studies, cultural studies, geography and anthropology. Global Perspective. Tourist Studies takes a global perspective of tourism, widening and challenging the established views of tourism presented in current periodical literature. Tourist Studies includes: Theoretical analysis with a firm grounding in contemporary problems and issues in tourism studies, qualitative analyses of tourism and the tourist experience, reviews linking theory and policy, interviews with scholars at the forefront of their fields, review essays on particular fields or issues in the study of tourism, review of key texts, publications and visual media relating to tourism studies, and notes on conferences and other events of topical interest to the field of tourism studies.