Perceptions of HPWS and performance: cross-level effects of team psychological contracts

IF 1.6 Q3 MANAGEMENT

Team Performance Management Pub Date : 2020-08-04 DOI:10.1108/tpm-05-2020-0035

F. Schreuder, R. Schalk, Saša Batistič

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引用次数: 4

Abstract

Purpose: This present study aims to examine how experiences of high-performance work systems (HPWS) in work teams affect employee’s work attitudes and performance. At the team level, the study explored the role of supervisory support in the relationship experienced HPWS -team performance. In explaining employee attitudes and behaviours at the individual level, such as organisational citizenship behaviour (OCB), the study adopted a psychological contract approach. Design/methodology/approach: The moderating role of supervisory support was investigated at the team level while exploring mediation effects of psychological contract beliefs in work teams in cross-level relationships with individual attitudes and behaviours. Findings: Results indicate partial mediation of fulfilment of psychological contracts in work teams in the experienced HPWS-OCB relationship. At the team level, supervisory support perceptions moderate the effects of shared experiences of HPWS on product and service innovation in work teams. Originality/value: The focus on the employee perspective of HPWS, the factor-analytic approach of measuring HPWS experiences and the role of team psychological contracts in employee attitudes and behaviours represent the main contributions of this study to HR research

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HPWS认知与绩效：团队心理契约的跨层次效应

目的：本研究旨在检验工作团队中的高性能工作系统（HPWS）体验如何影响员工的工作态度和绩效。在团队层面，本研究探讨了监督支持在HPWS团队绩效关系中的作用。在解释员工个人层面的态度和行为，如组织公民行为（OCB）时，该研究采用了心理契约方法。设计/方法/方法：在团队层面调查监督支持的调节作用，同时探索心理契约信念在工作团队中与个人态度和行为的跨层面关系中的中介作用。研究结果：结果表明，在经验丰富的HPWS-OCB关系中，工作团队的心理契约履行存在部分中介作用。在团队层面，监督支持的认知调节了HPWS共享经验对工作团队产品和服务创新的影响。独创性/价值：关注HPWS的员工视角、衡量HPWS体验的因素分析方法以及团队心理契约在员工态度和行为中的作用，是本研究对人力资源研究的主要贡献

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来源期刊

Team Performance Management MANAGEMENT-

CiteScore

3.40

自引率

29.40%

发文量

期刊介绍： This international journal contributes to the successful implementation and development of work teams and team-based organizations by providing a forum for sharing experience and learning to stimulate thought and transfer of ideas. It seeks to bridge the gap between research and practice by publishing articles where the claims are evidence-based and the conclusions have practical value. Effective teams form the heart of every successful organization. But team management is one of the hardest challenges faced by managers.