{"title":"Contextualizing library assessment within a broader ecosystem: Proposed models for linking the strategic to the micro","authors":"Christine McCarthy Madsen, M. Hurst","doi":"10.1108/PMM-09-2017-0042","DOIUrl":null,"url":null,"abstract":"Purpose This paper will draw a picture of the current landscape of library assessment based on the data gathered in interviews. The authors will focus specifically on the continuum between micro and strategic assessment and share the lessons learned from diverse institutions and geographies about how to build a culture of assessment. Design/methodology/approach Between 2015 and 2017, the researchers have interviewed more than 75 library directors and leaders, library assessment practitioners, and academic experts on four continents about library assessment and its current state in their institutions. Findings The results reveal a varied landscape, with libraries in widely varying stages of assessment performance and readiness. Originality/value This paper presents the results of a large-scale study over more than two years. More than 75 people have been interviewed in five countries. The scale and scope of the work is both significant and unique.","PeriodicalId":44583,"journal":{"name":"Performance Measurement and Metrics","volume":null,"pages":null},"PeriodicalIF":1.8000,"publicationDate":"2017-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/PMM-09-2017-0042","citationCount":"7","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Performance Measurement and Metrics","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1108/PMM-09-2017-0042","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"INFORMATION SCIENCE & LIBRARY SCIENCE","Score":null,"Total":0}
引用次数: 7
Abstract
Purpose This paper will draw a picture of the current landscape of library assessment based on the data gathered in interviews. The authors will focus specifically on the continuum between micro and strategic assessment and share the lessons learned from diverse institutions and geographies about how to build a culture of assessment. Design/methodology/approach Between 2015 and 2017, the researchers have interviewed more than 75 library directors and leaders, library assessment practitioners, and academic experts on four continents about library assessment and its current state in their institutions. Findings The results reveal a varied landscape, with libraries in widely varying stages of assessment performance and readiness. Originality/value This paper presents the results of a large-scale study over more than two years. More than 75 people have been interviewed in five countries. The scale and scope of the work is both significant and unique.
期刊介绍:
■Quantitative and qualitative analysis ■Benchmarking ■The measurement and role of information in enhancing organizational effectiveness ■Quality techniques and quality improvement ■Training and education ■Methods for performance measurement and metrics ■Standard assessment tools ■Using emerging technologies ■Setting standards or service quality