A Measure of Perceived Severity in Organizational Crises: A Multidimensional Scale Development and Validation

Abstract

This study proposed a definition of perceived crisis severity and created a valid and reliable scale to measure the construct following Churchill’s scale development procedure. The proposed scale, after rigorous pilot testing and exploratory and confirmatory factor analysis, contains 3 factors with 12 items. This study discusses potential applications of the developed measures and provides future research directions.