The development and implementation of a mobile application in human services

IF 1.5 Q2 SOCIAL WORK

JOURNAL OF TECHNOLOGY IN HUMAN SERVICES Pub Date : 2019-06-27 DOI:10.1080/15228835.2019.1626788

S. Ben Allouch, Judith Boonstra

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引用次数: 0

Abstract

Abstract Information and communications technologies (ICTs) in human services are on the rise and raise concerns about their place and impact on the daily activities of professionals and clients. This article describes a study in which a social mobile application was developed for job coaches and employees and implemented in a pilot phase. The aim of the mobile application was to provide a better communication between employees and their job coaches and to provide more up-to-date information about the organization. The application consisted of a personal web environment and app with vacancies, personal news, events, tips, and promotions. A qualitative methodology was used in the form of focus groups and in-depth interviews. The results of this study show that the participants are partly positive about the social mobile application. It can be concluded that the use of mobile technologies can be beneficial in a range of human services practice settings for both professionals and clients and, therefore, requires more attention from the academic field to focus on this relatively new but promising theme.

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在人类服务中开发和实现移动应用程序

信息和通信技术(ict)在人类服务中的地位和对专业人员和客户日常活动的影响引起了人们的关注。本文描述了一项研究，其中为职业教练和员工开发了一个社交移动应用程序，并在试点阶段实施。移动应用程序的目的是提供员工和他们的工作教练之间更好的沟通，并提供有关组织的更多最新信息。该应用程序由个人网络环境和应用程序组成，其中包含职位空缺、个人新闻、活动、提示和促销活动。采用了焦点小组和深入访谈形式的定性方法。本研究的结果表明，参与者对社交手机应用程序部分是积极的。可以得出的结论是，移动技术的使用对专业人员和客户的一系列人类服务实践环境都是有益的，因此，学术界需要更多地关注这一相对较新的但有前途的主题。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

JOURNAL OF TECHNOLOGY IN HUMAN SERVICES SOCIAL WORK-

CiteScore

4.20

自引率

6.70%

发文量

期刊介绍： This peer-reviewed, refereed journal explores the potentials of computer and telecommunications technologies in mental health, developmental disability, welfare, addictions, education, and other human services. The Journal of Technology in Human Services covers the full range of technological applications, including direct service techniques. It not only provides the necessary historical perspectives on the use of computers in the human service field, but it also presents articles that will improve your technology literacy and keep you abreast of state-of-the-art developments.