Reappraising the Relationship Between Interview Anxiety and Performance Outcome in a Computer-Mediated Setting

IF 1.4 Q2 COMMUNICATION

Business and Professional Communication Quarterly Pub Date : 2023-04-07 DOI:10.1177/23294906231160672

Archana Shrivastava, S. Kabra, Meera Kapoor

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Abstract

By adapting methods used to measure anxiety in physical employment interview, this study in the first stage identifies levels of anxiety induced in a computer-mediated interview setting. In the second stage, the study examines the mediating role of practice interview process in reducing interview anxiety and explores the moderating effects of gender and prior work experience on the relationship between remote interview anxiety and performance outcome. It utilizes partial least squares structural equation modeling to test the direct and mediation effect based on 245 responses received from job aspirants. As in a physical interview, anxiety in a remote situation is related to one’s level of preparation and perception of interviewing self-efficacy. The results reveal a significant positive effect of preparation satisfaction on self-efficacy perception of interview performance and significant negative effect of self-efficacy perception and preparation satisfaction on remote interview anxiety. Practice-interview process significantly mediated the performance outcome; however, the moderating effect of gender and work experience was found to be insignificant. Practical implications: Findings from this study have far-reaching implications for educators and professionals working toward mitigating anxiety during the employment selection processes in computer-mediated setting.

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计算机环境下面试焦虑与成绩关系的再评价

通过采用测量实际工作面试中焦虑的方法，本研究在第一阶段确定了在计算机介导的面试环境中引发的焦虑水平。在第二阶段，本研究考察了实践面试过程在降低面试焦虑中的中介作用，并探讨了性别和先前工作经验对远程面试焦虑与绩效结果之间关系的调节作用。它利用偏最小二乘结构方程模型，基于从求职者那里收到的245个回复来测试直接和中介效应。与物理面试一样，远程情况下的焦虑与一个人的准备水平和面试自我效能感有关。结果表明，准备满意度对面试绩效的自我效能感有显著的正向影响，而自我效能感和准备满意度对远程面试焦虑有显著的负向影响。实践面试过程对绩效结果有显著的中介作用；然而，性别和工作经验的调节作用并不显著。实际意义：这项研究的发现对教育工作者和专业人士在计算机中介环境中的就业选择过程中减轻焦虑具有深远的意义。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Business and Professional Communication Quarterly COMMUNICATION-

CiteScore

2.40

自引率

38.50%

发文量

期刊介绍： Business and Professional Communication Quarterly is the only refereed journal devoted to research that advances the teaching of communication in the workplace. The journal aims to present the many interdisciplinary, international, and organizational perspectives that characterize the field and specifically to publish research that advances knowledge about business and professional communication pedagogy and praxis in both academic and workplace settings, including technical and scientific communication, rhetoric, program design and assessment, the impact of technology, sustainability, global and multicultural issues, nonprofit communication, and best practices. As an interdisciplinary journal, BPCQ welcomes manuscripts that address a variety of theoretical, applied, and practical approaches and topics in the teaching and praxis of business, corporate, organizational, professional, or technical communication, including qualitative and quantitative research on classroom teaching or assessment, case studies of specific classroom techniques, reports on strategies for program development, innovative assignments or methodologies, and reviews of scholarship relevant to business and professional communication pedagogy. BPCQ especially welcomes manuscripts that address the principles of SoTL (scholarship of teaching and learning). BPCQ also publishes articles on a particular theme, for which a call may be announced on the ABC website: http://www.businesscommunication.org. Information on submitting book reviews can be found at http://www.montclair.edu/cwe/bcq