User Expectation and Benefits of Implementing Artificial Intelligence in the UAE Energy Sector

IF 16.4 1区化学 Q1 CHEMISTRY, MULTIDISCIPLINARY

Accounts of Chemical Research Pub Date : 2022-05-01 DOI:10.2478/jaes-2022-0001

Hassan Ali Hassan Altaffaq Almarashda, I. Baba, A. A. Ramli, A. Memon

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引用次数: 2

Abstract

Abstract Energy is one of the most fundamental elements to drive economic development. Therefore, it is a significant element of the economic development of UAE. United Arab Emirates (UAE) is keen to exploit the benefits of AI to deliver clean, secure, affordable energy. Thus this paper studied the benefits and user expectations if AI is adopted in the energy sector. This was achieved through a questionnaire amongst the personnel working in the energy sector. From the analysis of 350 completed questionnaire form, this was found that “AI able to increase employees’ job performance”; “AI able to improve the customer retention” and “AI bring positive impact to the organization” are three significant benefits of AI implementation in energy sector. Similarly, “Using AI Technology fits well with the way I work”, “Interacting with AI Technology is often frustrating” and “Assistance is available if facing difficulty using AI Technology” are three major expectations of the users. Further, the difference of the opinions amongst the respondent groups with different level of working experience and working positions was presented based on comparing means. The findings of this study will encourage the practitioners to implement AI in energy sector. This will also enhance the performance of the energy sector.

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用户期望和在阿联酋能源部门实施人工智能的好处

摘要能源是推动经济发展的最基本要素之一。因此，它是阿联酋经济发展的一个重要因素。阿拉伯联合酋长国（UAE）热衷于利用人工智能的优势，提供清洁、安全、负担得起的能源。因此，本文研究了人工智能在能源领域应用的好处和用户期望。这是通过对能源部门工作人员进行问卷调查实现的。通过对350份已完成的问卷表的分析，发现“人工智能能够提高员工的工作绩效”；“人工智能能够提高客户留存率”和“人工智能为组织带来积极影响”是人工智能在能源领域实施的三大好处。同样，“使用人工智能技术非常适合我的工作方式”、“与人工智能技术互动往往令人沮丧”和“如果在使用人工智能科技时遇到困难，可以提供帮助”是用户的三大期望。此外，基于比较方法，提出了不同工作经验和工作职位水平的受访者群体的意见差异。这项研究的结果将鼓励从业者在能源行业实施人工智能。这也将提高能源部门的业绩。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Accounts of Chemical Research 化学-化学综合

CiteScore

31.40

自引率

1.10%

发文量

312

审稿时长

2 months

期刊介绍： Accounts of Chemical Research presents short, concise and critical articles offering easy-to-read overviews of basic research and applications in all areas of chemistry and biochemistry. These short reviews focus on research from the author’s own laboratory and are designed to teach the reader about a research project. In addition, Accounts of Chemical Research publishes commentaries that give an informed opinion on a current research problem. Special Issues online are devoted to a single topic of unusual activity and significance. Accounts of Chemical Research replaces the traditional article abstract with an article "Conspectus." These entries synopsize the research affording the reader a closer look at the content and significance of an article. Through this provision of a more detailed description of the article contents, the Conspectus enhances the article's discoverability by search engines and the exposure for the research.