Groups and teams: a review of bad apple behavior

IF 1.6 Q3 MANAGEMENT
S. Jaikumar, Avina Mendonca
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引用次数: 11

Abstract

Purpose The purpose of this conceptual paper is to broaden the understanding of the three negative member (bad apple) behaviors – withholding of effort, interpersonal deviance and negative affect – put forth by Felps et al. (2006). Design/methodology/approach An integrative review of extant literature was conducted to understand the impact of the negative member behaviors on other team members. Potential interventions to control this bad apple behavior are identified with supporting evidence from recent empirical studies. Findings A review of empirical findings in the literature indicate that perceived coworker loafing may lead to counterproductive work behavior toward coworkers and interpersonal deviance may affect the task cohesion of the group. However, the presence of affectively negative individuals is empirically proven to improve the group performance, especially when the group task is related to creativity or information processing (decision-making and idea generation). Originality/value Despite the empirical attention paid to “bad apple” behaviors, the implications for managing negative member behaviors are unclear and scattered. In this paper, building on the framework proposed by Felps et al. (2006), the authors focus on three behaviors and provide a concise review of literature and interventions to control or exploit these behaviors.
小组和团队:坏苹果行为综述
目的这篇概念性论文的目的是拓宽对Felps等人提出的三种负面成员(坏苹果)行为的理解。(2006)。设计/方法/方法对现有文献进行了综合审查,以了解负面成员行为对其他团队成员的影响。根据最近的实证研究的支持证据,确定了控制这种坏苹果行为的潜在干预措施。研究结果对文献中实证研究结果的回顾表明,感知到的同事懒散可能会导致对同事的反作用工作行为,人际偏差可能会影响团队的任务凝聚力。然而,经验证明,情感消极个体的存在可以提高团队绩效,尤其是当团队任务与创造力或信息处理(决策和想法产生)有关时。原创性/价值尽管实证研究关注“坏苹果”行为,但对管理负面成员行为的影响并不明确且分散。在这篇论文中,在Felps等人提出的框架的基础上。(2006),作者重点关注三种行为,并简要回顾了控制或利用这些行为的文献和干预措施。
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来源期刊
CiteScore
3.40
自引率
29.40%
发文量
28
期刊介绍: This international journal contributes to the successful implementation and development of work teams and team-based organizations by providing a forum for sharing experience and learning to stimulate thought and transfer of ideas. It seeks to bridge the gap between research and practice by publishing articles where the claims are evidence-based and the conclusions have practical value. Effective teams form the heart of every successful organization. But team management is one of the hardest challenges faced by managers.
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