The Impact of Artificial Intelligence on Expertise Development: Implications for HRD

IF 3.1 Q1 INDUSTRIAL RELATIONS & LABOR

Advances in Developing Human Resources Pub Date : 2022-03-24 DOI:10.1177/15234223221077304

Alexandre A. Ardichvili

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引用次数: 7

Abstract

Problem The implementation of artificial intelligence (AI) is assumed to lead to increased productivity of knowledge workers. However, AI could also have negative effects on the development of professional expertise. Solution A review of the literature on expertise development is provided, followed by examples of AI implementation in a knowledge-intensive profession, accounting. The analysis of these examples suggests that automation can result in the loss of expertise due to reduced opportunities for learning from deliberate practice and experienced colleagues, and from working on progressively more complex tasks. Implications for human resource development (HRD) include creating alternative individual development opportunities and promoting organizational cultures conducive to expertise development in human-machine interaction modes. Stakeholders The results of this study will be of interest to scholars of HRD, accounting education, and human-machine interaction. Practical implications will be of relevance to HRD professionals and managers responsible for the implementation of artificial intelligence solutions.

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人工智能对专业知识发展的影响：对人力资源开发的启示

人工智能(AI)的实施被认为会导致知识工作者的生产力提高。然而，人工智能也可能对专业技能的发展产生负面影响。解决方案提供了关于专业知识发展的文献综述，然后是在知识密集型职业会计中实施人工智能的示例。对这些例子的分析表明，自动化可能会导致专业知识的丧失，因为从有意识的练习和有经验的同事那里学习的机会减少了，从越来越复杂的任务中学习的机会减少了。对人力资源开发(HRD)的启示包括创造替代性的个人发展机会和促进有利于人机交互模式下专业知识发展的组织文化。本研究的结果将引起人力资源开发、会计教育和人机交互学者的兴趣。实际影响将与人力资源开发专业人员和负责实施人工智能解决方案的管理人员相关。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Advances in Developing Human Resources INDUSTRIAL RELATIONS & LABOR-

CiteScore

6.40

自引率

6.50%

发文量

期刊介绍： Advances in Developing Human Resources is a bi-monthly journal whose single issues explore and examine discrete topics. These single issues (or "back issues," once the subsequent issue is published) are available individually or in quantities for use in a classroom or training environment. Balancing practice, theory, and readability, each issue is devoted to important and timely topics related to the development of human resources. The content of the journal spans the realms of performance, learning, and integrity within an organizational context. Readable and relevant to practitioners, each issue is grounded in sound research and theory and edited by a top scholar in the field.