Sustainable digitalisation and implementation of ISO standards for facilities management

IF 1.6 Q3 MANAGEMENT

Facilities Pub Date : 2023-03-13 DOI:10.1108/f-03-2022-0038

K. Lok, Ian van der Pool, A. Smith, A. Opoku, Ka Lam Cheung

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引用次数: 2

Abstract

Purpose This viewpoint paper aims to discuss sustainable digitalisation of facilities management (FM) through the implementation of the newly recognised International Organization for Standardization (ISO) standards within the ISO 41000 series. Design/methodology/approach This viewpoint paper provides a review of the literature of the recent ISO documents and academic study. The content is also dependent on the authors’ opinions and interpretation. Findings FM is currently shifting emphasis towards a strategic focus through the adoption of the new recognised international ISO standards that consider sustainable digitalisation in business decisions. However, the FM sector is encountering potential risks to the implementation of the new recognised international ISO standards. Digitalisation is one kind of force that has shaped the management of the built environment and FM recently and rapidly, especially in the Covid-19 period. This is impacting the FM industry. As standardisation aims at establishing a constantly evolving baseline of proven practices, standardisation can be considered a part of sustainable FM. It is believed that standardised and strategic level support is crucial for the smooth adoption of sustainable FM practices and processes. Standards such as the ISO standards, applied to the global FM industry, help in objectively quantifying the added value of FM to the core business. Advanced technology and digitalisation can contribute to the sustainability of any profession and industry, but it also requires a community to tackle the problems. Originality/value This paper contributes to the FM industry by making recommendations for improvement in the use of digitalisation. In summary, the significant finding of this viewpoint paper is that digitalisation offers both possibilities and problems in the application of the new recognised international ISO standards within the FM industry.

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设施管理ISO标准的可持续数字化和实施

目的本文旨在通过实施ISO 41000系列中新认可的国际标准化组织（ISO）标准，讨论设施管理（FM）的可持续数字化。设计/方法论/方法这篇观点论文回顾了最近ISO文件和学术研究的文献。内容也取决于作者的意见和解释。FindingsFM目前正通过采用新的公认国际ISO标准将重点转向战略重点，这些标准在商业决策中考虑可持续数字化。然而，FM行业在实施新的公认国际ISO标准方面面临潜在风险。数字化是最近迅速塑造建筑环境和FM管理的一种力量，尤其是在新冠肺炎时期。这正在影响调频行业。由于标准化旨在建立一个不断发展的已证明实践的基线，因此标准化可以被视为可持续FM的一部分。人们认为，标准化和战略层面的支持对于可持续FM实践和流程的顺利采用至关重要。适用于全球调频行业的ISO标准等标准有助于客观量化调频对核心业务的附加值。先进的技术和数字化可以有助于任何专业和行业的可持续发展，但也需要一个社区来解决这些问题。原创性/价值本文通过提出改进数字化使用的建议，为FM行业做出了贡献。总之，这篇观点论文的重要发现是，数字化为FM行业应用新的公认国际ISO标准提供了可能性和问题。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Facilities MANAGEMENT-

CiteScore

4.40

自引率

17.40%

发文量

期刊介绍： The journal offers thorough, independent and expert papers to inform relevant audiences of thinking and practice in the field, including topics such as: ■Intelligent buildings ■Post-occupancy evaluation (building evaluation) ■Relocation and change management ■Sick building syndrome ■Ergonomics and workplace design ■Environmental and workplace psychology ■Briefing, design and construction ■Energy consumption ■Quality initiatives ■Infrastructure management