Participation in Software Development

Abstract

Participatory planning holds important lessons for improving local government capabilities and responsiveness, but overall procedural regulations and statutory frameworks make its relevance for participatory IT development often just a matter of compliance. Developing analytical visualisations to support local government faces significant challenges because of the complexity and uncertainty about long-term benefits. We designed the process and local government staff understood their participation in an organised process. After each segment and the programming implementation, a new version of the software integrates improvements for participants.The participation process involved staff from ultimately 18 local governments. Participation became a verb describing the process that informed the directions to which we took up local government input.