The electronic research and academic services provided to graduate students in light of the digital transformation

Abstract

The current study aimed to identify the status of the academic and electronic research services provided to graduate students in light of the digital transformation from their perspectives. To accomplish the aims of the study, the researcher used the descriptive analytical method by administering a questionnaire to 303 male and female graduate students who were randomly selected using the smile random sampling method. The results of the study revealed that the electronic academic services provided to graduate students were medium, while the electronic research services provided to graduate students were poor. The results also showed that there are many obstacles that prevent the provision of electronic academic and research services to graduate students in light of the digital transformation from their perspectives. Keywords: electronic services, academic services, research services, KKU