A realist evaluation of post-implementation modifications: a context-initiative-mechanism-outcome perspective

IF 3.2 0 PHILOSOPHY

Journal of Critical Realism Pub Date : 2023-06-15 DOI:10.1080/14767430.2023.2217494

Taiwo Oseni, M. Rahim, Susan Foster

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引用次数: 0

Abstract

ABSTRACT This paper exemplifies a theoretical and methodological evaluation of IT Initiatives. It discusses post-implementation modifications (ERP-PIM) to enterprise resource planning (ERP) systems for the purpose of business process optimization (BPO) from a Context-Initiative-Mechanism-Outcome (CIMO) perspective. CIMO suggests that context and mechanisms are factors triggering causal effects responsible for outcomes derived from technology initiatives. Through conceptualization, data collection/analysis, and retroduction, the paper proposes a middle-range theory to facilitate the explanation of outcomes from diverse post-implementation initiatives. Data from multiple case study identifies situational and action-formation mechanisms, and actions as essential to realizing the desired outcomes. The proposed ERP-PIM-CIMO theory encapsulates: (i) Business Process Optimization (BPO) as context, (ii) ERP-PIM as structure, (iii) Business Process Efficiency, Effectiveness, and Flexibility as observable events, (iv) ERP capability as causal mechanism, (v) actions as necessary for the actualization of mechanism, and finally (vi) effort and cost, knowledge, and training as factors influencing actualization.

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实施后修改的现实主义评估:情境-主动性-机制-结果视角

摘要本文举例说明了对IT计划的理论和方法评估。它从上下文倡议机制结果（CIMO）的角度讨论了企业资源规划（ERP）系统的实施后修改（ERP-PIM），以实现业务流程优化（BPO）。CIMO认为，背景和机制是引发因果效应的因素，对技术举措产生的结果负责。通过概念化、数据收集/分析和回溯，本文提出了一个中间范围理论，以便于解释不同实施后举措的结果。来自多个案例研究的数据确定了情景和行动形成机制，以及实现预期结果所必需的行动。所提出的ERP-PIM-CIMO理论概括了：（i）业务流程优化（BPO）作为上下文，（ii）ERP-PIM作为结构，（iii）业务流程效率、有效性和灵活性作为可观察事件，（iv）ERP能力作为因果机制，（v）机制实现所需的行动，最后（vi）努力和成本、知识，培训是影响实现的因素。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Critical Realism Multiple-

CiteScore

4.70

自引率

30.80%

发文量