Enabler toward successful implementation of Quality 4.0 in digital transformation era: a comprehensive review and future research agenda

IF 2.7 Q2 MANAGEMENT

International Journal of Quality & Reliability Management Pub Date : 2022-02-01 DOI:10.1108/ijqrm-07-2021-0206

Ramadas Thekkoote

引用次数: 10

Abstract

PurposeQuality 4.0 (Q4.0) is related to quality management in the era of Industry 4.0 (I4.0). In particular, it concentrates on digital techniques used to improve organizational capabilities and ensure the delivery of the best quality products and services to its customer. The aim of this research to examine the vital elements for the Q4.0 implementation.Design/methodology/approachA review of the literature was carried out to analyze past studies in this emerging research field.FindingsThis research identified ten factors that contribute to the successful implementation of Q4.0. The key factors are (1) data, (2) analytics, (3) connectivity, (4) collaboration, (5) development of APP, (6) scalability, (7) compliance, (8) organization culture, (9) leadership and (10) training for Q4.0.Originality/valueAs a result of the research, a new understanding of factors of successful implementation of Q4.0 in the digital transformation era can assist firms in developing new ways to implement Q4.0.

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数字转型时代质量4.0成功实施的推动者：全面回顾和未来研究议程

目的质量4.0（Q4.0）与工业4.0（I4.0）时代的质量管理有关。特别是，它专注于用于提高组织能力并确保向客户提供最佳质量的产品和服务的数字技术。本研究的目的是检查Q4.0实现的重要元素。设计/方法/方法对文献进行了回顾，以分析这一新兴研究领域过去的研究。发现本研究确定了有助于Q4.0成功实施的十个因素。关键因素是（1）数据，（2）分析，（3）连接，（4）协作，（5）应用程序开发，（6）可扩展性，（7）合规性，（8）组织文化，（9）领导力和（10）Q4.0培训。原创性/价值作为研究的结果，对数字化转型时代Q4.0成功实施因素的新理解可以帮助企业开发实施Q4.0的新方法。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Quality & Reliability Management MANAGEMENT-

CiteScore

5.60

自引率

12.00%

发文量

期刊介绍： In today''s competitive business and industrial environment, it is essential to have an academic journal offering the most current theoretical knowledge on quality and reliability to ensure that top management is fully conversant with new thinking, techniques and developments in the field. The International Journal of Quality & Reliability Management (IJQRM) deals with all aspects of business improvements and with all aspects of manufacturing and services, from the training of (senior) managers, to innovations in organising and processing to raise standards of product and service quality. It is this unique blend of theoretical knowledge and managerial relevance that makes IJQRM a valuable resource for managers striving for higher standards.Coverage includes: -Reliability, availability & maintenance -Gauging, calibration & measurement -Life cycle costing & sustainability -Reliability Management of Systems -Service Quality -Green Marketing -Product liability -Product testing techniques & systems -Quality function deployment -Reliability & quality education & training -Productivity improvement -Performance improvement -(Regulatory) standards for quality & Quality Awards -Statistical process control -System modelling -Teamwork -Quality data & datamining