How Reference Can Seize the Strategic Initiative for More Impactful, Relevant Services

Q3 Social Sciences

Internet Reference Services Quarterly Pub Date : 2022-11-23 DOI:10.1080/10875301.2022.2142721

Michael Flierl, Stephanie D. Founds, J. Nyiri

引用次数: 0

Abstract

Abstract Answering user questions quickly and effectively is necessary for the continued success of reference services yet it is not sufficient. What should the strategic goals of reference services be for the long-term? We explore two different strategies—the first focusing on community building and the second on student belongingness. We highlight possible themes to explore in this area including diversity, equity, inclusivity, and accessibility, alignment with campus goals, and developing new methods to assess efficacy.

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参考文献如何把握战略主动权，提供更有影响力、更相关的服务

摘要快速有效地回答用户问题是参考咨询服务持续成功的必要条件，但这还不够。参考咨询服务的长期战略目标应该是什么？我们探讨了两种不同的策略——第一种侧重于社区建设，第二种侧重于学生归属感。我们强调了在这一领域可能探索的主题，包括多样性、公平性、包容性和可及性，与校园目标保持一致，以及开发评估疗效的新方法。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Internet Reference Services Quarterly Social Sciences-Library and Information Sciences

CiteScore

2.40

自引率

0.00%

发文量

期刊介绍： Internet Reference Services Quarterly tackles the tough job of keeping librarians up to date with the latest developments in Internet referencing and librarianship. This peer-reviewed quarterly journal is designed to function as a comprehensive information source librarians can turn to and count on for keeping up-to-date on emerging technological innovations, while emphasizing theoretical, research, and practical applications of Internet-related information services, sources, and resources. Librarians from any size or type of library in any discipline get the knowledge needed on how to best improve service through one of the most powerful reference tools available on the Internet.