Disentangling the Direct and Indirect Effects of Task, Individual, and Organizational Factors on Occupational Citizenship Behavior

Q1 Social Sciences

Criminal Justice Policy Review Pub Date : 2020-10-01 DOI:10.1177/0887403419866895

James Frank, E. Lambert, Hanif Qureshi, Andrew J. Myer, Charles F. Klahm, Brad W. Smith, N. Hogan

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引用次数: 6

Abstract

Organizational citizenship behaviors (OCBs) have been the subject of considerable research attention within business organizations. Much less attention has been directed at OCBs within criminal justice agencies, and even less research has addressed OCBs within police organizations. The present study uses survey data collected from 829 police officers in India to assess the antecedents of several dimensions of OCBs. Unlike most prior research, we use a path model in an effort to disentangle the direct and indirect effects of organizational justice, job demands and job resources, organizational justice, stress, and work attitudes on OCBs while controlling for officer personal characteristics. Our findings indicate that job satisfaction and organizational commitment are strong predictors of OCBs and that they mediate the effects of job stress, which did not directly influence OCBs. In addition, organizational justice factors exerted inconsistent effects on OCBs. Strategies for increasing the likelihood that officers will engage in OCBs are discussed.

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任务、个人和组织因素对职业公民行为的直接和间接影响

组织公民行为(ocb)一直是商业组织中备受关注的研究课题。很少有人关注刑事司法机构内部的组织公民行为，针对警察组织内部组织公民行为的研究就更少了。本研究使用从印度829名警察收集的调查数据来评估组织公民行为的几个维度的前因。与以往的研究不同，本研究采用路径模型，在控制官员个人特征的情况下，分析了组织公正、工作需求和工作资源、组织公正、压力和工作态度对组织公民行为的直接和间接影响。研究结果表明，工作满意度和组织承诺对组织公民行为具有较强的预测作用，它们介导了工作压力的影响，而工作压力对组织公民行为没有直接影响。此外，组织公平因素对组织公民行为的影响不一致。讨论了提高官员参与公民行为的可能性的策略。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Criminal Justice Policy Review Social Sciences-Law

CiteScore

3.30

自引率

0.00%

发文量

期刊介绍： Criminal Justice Policy Review (CJPR) is a multidisciplinary journal publishing articles written by scholars and professionals committed to the study of criminal justice policy through experimental and nonexperimental approaches. CJPR is published quarterly and accepts appropriate articles, essays, research notes, interviews, and book reviews. It also provides a forum for special features, which may include invited commentaries, transcripts of significant panels or meetings, position papers, and legislation. To maintain a leadership role in criminal justice policy literature, CJPR will publish articles employing diverse methodologies.