Digital workplace: A conceptual model for better performance in the IT industry

IF 1.5 Q3 MANAGEMENT

Human systems management Pub Date : 2022-12-08 DOI:10.3233/hsm-211593

Udayakumar Hiremath, Irshad Nazeer, Santhosha Hm

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引用次数: 0

Abstract

BACKGROUND: Designing the future workplace as flexible and location independent is one of the actions every leader can take for better performance at individual or organizational levels. OBJECTIVE: The study aims to provide a deep understanding of the concept of a digital workplace, identifies its key components/digital tools from selected IT companies, create a digital workplace as a conceptual model and analyze how it (DWP) impacts the performance of the organization and its employees in the IT industry. METHODS: The survey was conducted through a structured questionnaire from 500 IT employees of the top 15 IT software service companies in Bengaluru. The percentage method was adopted to analyze the data to create a proposed conceptual model. RESULTS: The digital workplace, a conceptual model, was created based on the literature reviewed and the data collected from respondents of IT companies. The conceptual model included Digital workplace, Employees Efficiency, Engagement, Digital Competency, Employee, and organizational performance. The results showed that the digital workplace has a strong relationship with major digital components, which positively impact the organization’s performance in the IT industry. CONCLUSIONS: The proposed conceptual model showed how the digital workplace and other factors impact the organisation’s performance in the IT industry.

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数字化工作场所：在IT行业实现更好绩效的概念模型

背景:将未来的工作场所设计成灵活和地点独立的，这是每个领导者在个人或组织层面上都可以采取的行动之一。目的:本研究旨在深入理解数字化工作场所的概念，从选定的IT公司中确定其关键组件/数字化工具，创建数字化工作场所作为概念模型，并分析它(DWP)如何影响IT行业组织及其员工的绩效。方法:对班加罗尔前15家IT软件服务公司的500名IT员工进行结构化问卷调查。采用百分比法对数据进行分析，建立提出的概念模型。结果:基于文献综述和从IT公司受访者收集的数据，创建了数字工作场所概念模型。概念模型包括数字化工作场所、员工效率、敬业度、数字化胜任力、员工和组织绩效。结果表明，数字化工作场所与主要数字化组件有很强的关系，这对组织在IT行业的绩效产生了积极的影响。结论:提出的概念模型显示了数字化工作场所和其他因素如何影响组织在IT行业的绩效。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Human systems management MANAGEMENT-

CiteScore

3.50

自引率

30.40%

发文量

期刊介绍： Human Systems Management (HSM) is an interdisciplinary, international, refereed journal, offering applicable, scientific insight into reinventing business, civil-society and government organizations, through the sustainable development of high-technology processes and structures. Adhering to the highest civic, ethical and moral ideals, the journal promotes the emerging anthropocentric-sociocentric paradigm of societal human systems, rather than the pervasively mechanistic and organismic or medieval corporatism views of humankind’s recent past. Intentionality and scope Their management autonomy, capability, culture, mastery, processes, purposefulness, skills, structure and technology often determine which human organizations truly are societal systems, while others are not. HSM seeks to help transform human organizations into true societal systems, free of bureaucratic ills, along two essential, inseparable, yet complementary aspects of modern management: a) the management of societal human systems: the mastery, science and technology of management, including self management, striving for strategic, business and functional effectiveness, efficiency and productivity, through high quality and high technology, i.e., the capabilities and competences that only truly societal human systems create and use, and b) the societal human systems management: the enabling of human beings to form creative teams, communities and societies through autonomy, mastery and purposefulness, on both a personal and a collegial level, while catalyzing people’s creative, inventive and innovative potential, as people participate in corporate-, business- and functional-level decisions. Appreciably large is the gulf between the innovative ideas that world-class societal human systems create and use, and what some conventional business journals offer. The latter often pertain to already refuted practices, while outmoded business-school curricula reinforce this problematic situation.